Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,621)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

October 29, 2024

App assez facile à paramétrer. Service support réactif et qui m'a bien aidée. Juste dommage que certaines fonctionnalités basiques soient réservées au plan le plus cher.

Fouilhoux
France
8 days using the app
September 12, 2024

Great app and amazing customer service!

koaaworld
Germany
About 1 month using the app
Smile.io replied September 15, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

August 12, 2024

Great app and excellent customer service.

Red Mills Store
Ireland
Almost 4 years using the app
Smile.io replied August 15, 2024

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!

August 21, 2024

Great customer service! Quick and detailed help from a great team.

Verve Wine NYC
United States
4 months using the app
Smile.io replied August 23, 2024

We smiled reading this review! Thank you so much :)

July 19, 2024

The app is very easy to set up and great to use though I do think a couple items like VIP and expiry points should be offered in starter as well, overall it’s great.
The support staff - even better! Thanks Lynn

Vach Cittoni
Canada
8 months using the app
Smile.io replied July 23, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩

August 14, 2024

Very attentive and fast to our request.

niconeco zakkaya
United States
Over 6 years using the app
Smile.io replied August 18, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

July 3, 2024

Its a Must Have app for our store. The best this is that it engages the customer to buy again from us and not hopping on other websites.
They get motivated for buying more by the rewards they are getting by this app. I truly recommend this app. it is a win win situation for both sides. It really puts a smile on both customers and sellers as well!

Wine Chateau
United States
Over 7 years using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

August 15, 2024

Great app and best support team,
Mack was good from supprt team

USA Two Brothers Farms
United States
7 months using the app
Smile.io replied August 17, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

July 5, 2024

I love that the development team is always working on improving the app. And I just gotta say, the recent support I got from Lynn on an issue that was confusing me was ABSOLUTELY stellar. She went above and beyond, and helped me with a custom code that she didn't have to do.
Lynn is definitely the reason why I am now a Smile.io customer for life. (At least as long as they are smart enough to keep her around!)
Thanks Lynn, and the whole Smile team, for real, human service, and being a company that cares.

ChromaLabel
United States
Over 1 year using the app
Smile.io replied July 23, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

November 7, 2024

Truly impeccable and helpful customer service!

MSX Distribution
Italy
4 days using the app
Smile.io replied November 9, 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨