Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,513)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

June 20, 2024

Great customer service and product for my boutique! Highly recommend.

Gold Apple Boutique
United States
Almost 4 years using the app
Smile.io replied June 22, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

August 9, 2024

Great app, great customer service

Mococo
United Kingdom
About 2 months using the app
Smile.io replied August 10, 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

July 30, 2024

The customer service was phenomenal! As a new user, the support team made it very easy to migrate our customers, showed me how to use the new point system & was available with me for well over an hour to assist. Thank you so much!

La Terre
United States
About 2 hours using the app
Smile.io replied July 31, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

June 25, 2024

Customer service is so helpful in setup and troubleshooting. We just launched, but very excited to see how this helps grow our business.

Resort to Style
United States
26 days using the app
Smile.io replied June 26, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa & Shelby - Smile Team✨

August 20, 2024

Easy to set up, looks great, and when I needed help, Lisa was on top of it and got my questions answered within 5 minutes!

Beadlock Coffee
United States
About 1 hour using the app
Smile.io replied August 21, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

July 11, 2024

Smile is an excellent loyalty and rewards program app. Angie from the support team was very helpful in getting our program set up. Highly recommend Smile!

LookHUMAN
United States
8 days using the app
Smile.io replied July 15, 2024

Thanks so much for leaving a review! I'm glad I could help

- Angie and the Smile Team

June 17, 2024

good customer service from the support team and easy to use interface & integration

LightWater Skin
United States
Over 2 years using the app
Smile.io replied June 22, 2024

We are so glad to hear our customer support was helpful. Thank you for your review :)

September 10, 2024

Support réactif et compréhensible qui a su s'adapter aux enjeux de notre boutique en ligne. Je recommande !

NAILY'UP
France
Almost 2 years using the app
Smile.io replied September 13, 2024

Merci beaucoup pour votre belle critique!

August 22, 2024

thank you

zimocare
Germany
About 2 months using the app
Smile.io replied August 23, 2024

Thanks so much for taking the time to leave a review!

- Smile Team ✨

June 25, 2024

Support was great, helped me figure out my issue quick and was resolved same day.

Country N More Gifts
United States
18 days using the app
Smile.io replied June 27, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!