Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (3,904)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases, noting an increase in average order value through its loyalty program. It's easy to use, integrates seamlessly with Shopify, and supports customization across online and in-store channels. The customer support team is praised for its responsiveness and effectiveness in assisting with setup, customization, and troubleshooting.

March 13, 2025

New to Smile. Just about to launch the program. Had an issue this morning and received a quick and efficient response withing minutes. Pretty impressive. Thanks Carla. Glad we chose Smile.

FAYS, terroir chocolaté
Canada
5 months using the app
Smile.io replied March 15, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

July 11, 2025

Great customer service!

Wendell August Forge
United States
3 months using the app
Smile.io replied July 13, 2025

Thank you so much for the review, we really appreciate it 💖

Don't hesitate to reach out if you have any questions!

Smile Team ✨

January 7, 2025

I’ve been using Smile.io for a while, and I must say it’s an excellent platform for loyalty programs! It’s user-friendly, feature-rich, and perfectly tailored to meet the needs of growing businesses.

A special shoutout to Andreandana from the support team, who went above and beyond to assist me. Their knowledge, patience, and professionalism were truly remarkable, making my experience even better. Smile.io is not just a great tool but also backed by an outstanding team. Highly recommended!

SmaFan.com
United States
Over 3 years using the app
Smile.io replied January 10, 2025

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

July 7, 2025

Prompt and helpful support x

Leona Edmiston
Australia
10 months using the app
Smile.io replied July 10, 2025

Thank you so much for the 5-star review! We really appreciate it 💛

Don't hesitate to reach out in the future if you ever need anything!

- Smile Team ✨

March 13, 2025

his is a very good app, and the staff resolved my issue with great patience!

BIWAKO Jewelry
Singapore
3 months using the app
Smile.io replied March 15, 2025

Thanks for leaving us a 5-star review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

Edited July 7, 2025

Lynn provided fantastic customer service !

USTRADA
United States
About 1 month using the app
Smile.io replied June 1, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

January 28, 2025

I had an excellent experience with Shelby’s customer service through Smile.io! She was quick to respond and answered all of my questions, even when I asked the same thing more than once. Shelby’s knowledge of the platform was impressive, and I truly appreciated her patience and helpfulness. Great support all around!

The Prairie Pantry
United States
9 months using the app
Smile.io replied January 30, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

March 27, 2025

Smile is a great service that makes rewards easy

Replica Surfaces
United States
Over 4 years using the app
Smile.io replied March 29, 2025

Thank you for taking the time to leave this review :)

May 29, 2025

Lovely chatting with Andrea and Erin. Thanks for helping me out!

Baseline Sports
India
About 1 month using the app
Smile.io replied May 30, 2025

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Andrea and Erin 🤩

Don't hesitate to reach out in the future if you ever need anything!

- Smile Team ✨

February 13, 2025

We just started using this app a few weeks ago, but their customer service has already been more than helpful! They were able to add a needed feature for us, to help streamline our workflow!! Thank YOU Smile!

Zig Zag Asian Collection
United States
17 days using the app
Smile.io replied February 15, 2025

We smiled reading this review! Thank you so much :)))