
Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,612)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.
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This app engaged my customers to stay connected with my store and develop a customer list for further email marketing
I've been using this app for a while now and have been super happy with it. Easy to use and navigate. Easy for my customers to understand and outstanding customer service in a timely manner should you require any help! Highly recommend.
Thank you! Your kind & generous feedback is as beautiful as the hand-made creations on your store 😊
Very easy to set up. Great app , fully functional for free. Customization available with paid version
We have heard great things and now are experiencing them for ourselves!
Easy to use and great customer service!
Great customer service. They're super responsive and helpful. It's easy to use and I love that the branding is customizable in the free version. Their free plan does a lot. You don't have to pay for a plan for it to be functional. The paid plans are priced too high for small businesses in my opinion but they are flexible to work with you to find a custom solution to your needs.
Thanks so much for sharing your feedback :) - I loved learning more about you & your store, and helping you get set up for success.
As discussed, there's always things we can do to support small business. Ping us a message any time so that we can discuss options :)
I've been using Smile for years across various shops I've worked on on Shopify and love them! Really easy to use from both an admin and customer standpoint and Customer Service is amazing if you ever have questions!
Thank you for this amazing review, and for using us for so long! 💖 You're the best 😄
The help chat is knowledgeable and helpful- awesome! The free plan is a great help for me to give back to my faithful in-store and online customers. Thanks.
Thank you so much for your lovely review 💖 This made us Smile :)
Maggie was super helpful! Smile.io has great customer service. Fast response time.
Fantastic program and fantastic service from Lynn especially!!
Thank you so much for your review. We agree that Lynn is awesome! 🤩 Please reach out if we can help with anything else 🙏
Cheers
The Smile team 🤗