Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

Edited April 7, 2021

me gustaria que elidioma se pueda escoger sin la necesidad de comprar asi daria una experiencia de uso mucho mejor y comprar en un futuro la opcion pagada

VJ IMPRESION
Chile
7 months using the app
Smile.io replied April 7, 2021

Hey there! Thanks so much for your detailed feedback & review. In fact, you can choose Spanish using our free plan! We've sent over an email to help out! :) Looking forward to hearing from you soon!

April 14, 2023

Amazing app! Amazing help and support from Jade! Absolutely great. thank you. Cannot recommend these guys enough.

Sellier
United Kingdom
7 months using the app
Smile.io replied April 14, 2023

Thank you so much for your kind words , we are happy to hear that you are enjoying Smile❤️ - Jade & The Smile Team <3

November 7, 2016

I've launched two loyalty programs now, both with Sweet Tooth and I've been pleased each time. The support is friendly and quick to respond, and the program works to keep customers engaged and coming back. I feel that this is the best loyalty solution on Shopify, especially if you're on Shopify Plus.

First Tactical
United States
7 months using the app
March 30, 2022

Jade was super helpful and patient with me. All the apps and integrations can be confusing so it was nice to have someone there "next to me" to walk through the process.

Moods, by yemmie
United States
7 months using the app
Smile.io replied March 31, 2022

Thank you so much for taking the time to share your feedback! We're so happy to hear that you had a nice time chatting with Jade ✨ Happy to help anytime!

May 27, 2016

Great cost effective way to attract new customers, retain existing ones and reward social traffic.

Great App!

Park Avenue Popcorn Shoppe
United States
7 months using the app
January 26, 2016

Really easy to use and excellent customer service!

Coco Cleo 2
United Kingdom
7 months using the app
August 29, 2017

good dasdasd dsad sa gasf aasd saa

Danmunier
China
7 months using the app
November 28, 2016

Great tool to add to your store

Next Discount
United States
7 months using the app
March 31, 2020

Awesome app and support. It will increase the customer retention and repeat purchases. Thanks for this wonderful app.

SeeandWear
India
7 months using the app
Smile.io replied April 3, 2020

Thank you so much for your wonderful review ✨ So glad to hear!

October 7, 2017

Very easy to setup before initial store launch, we'll see how it operates in real time but so far it seems promising.

Cellutrex
United States
7 months using the app