Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,656)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

August 31, 2022

Love this app! Our customers actively use it and we have seen an increase in sales due to customers being able to use points on purchases.

Mila Moursi Advanced Skin Care
United States
10 months using the app
Smile.io replied August 31, 2022

So glad to hear you are loving Smile! 😍 We genuinely appreciate feedback like this, it is music to our ears to know the positive impact Smile is having. 🎶 Thank you so much for taking the time to let us know. ✨

Cheers,
Joshua - Smile Team 🧙‍♂️

September 23, 2015

Really easy to use - once you install it, you don't have to do anything. I have a Loyalty Program set up, and Sweet Tooth keeps track of everything. Great app, a lot of features available for free, and even better features if you buy one of the reasonably priced subscriptions. Great app!

The Happy Vapor Company Llc
United States
10 months using the app
February 23, 2021

Glad to find a rewards program that is so easy to implement for my online shop. Thank you Smile.io!!

Mad Mod Shop
United States
10 months using the app
Smile.io replied February 23, 2021

Thanks so much for the 5-star review 🌟 So happy to hear how easy to implement Smile has been, and you're very welcome!

Edited April 12, 2021

We have recently added this app to our store based on recommendations and looking forward to getting more conversions.

Carrot.pk
Pakistan
10 months using the app
Smile.io replied April 12, 2021

Thanks so much for the 5-star review 🤩 Here's to more loyalty powered conversions!

March 27, 2015

I love this app, it has worked great with keeping our customers engaged. I love the new look and the customer service is fast and helpful. Definitely an app worth having.

L Modern Boutique
United States
10 months using the app
May 9, 2019

Hi, if you're thinking about using this app, but also thinking you don't have time..... YOU'RE WRONG! This took no time at all to set it up, to the point where I was actively looking for more stuff to do before I realized it was finished. It's mind boggling how easy this was to set up. I've only had it active 4 hours and already 8 people have signed up and started earning rewards! So I'm pretty damn happy so far!

CTL.ca
Canada
10 months using the app
Smile.io replied May 13, 2019

Thank you for the fantastic feedback and five-star review! We're so glad your customers are loving Smile, too!

April 25, 2022

Amazing APP! Very user friendly and has pretty much everything we want. It can be on the pricier side but it's worth it.

Petwiz.co
Canada
10 months using the app
Smile.io replied April 26, 2022

Hi!Thank you for your kind words about our "amazing APP" 🤩 We really appreciate both the kindness and the honesty 🙏💛🙏

Edited July 14, 2023

Great app for a loyalty program and fantastic customer support and service! They go above and beyond to help find solutions, especially David who was very helpful with upgrading me to the growth package!

USA Kavee
United Kingdom
10 months using the app
Smile.io replied March 15, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

November 22, 2023

Appreciate a lot for their help. Their assistant is not only helpful but just so quick and responsive. A thumbs up for Customer service

pawssprint
Malaysia
10 months using the app
Smile.io replied November 25, 2023

We are so grateful 🙏 to have you as a merchant and really appreciate your kind review. 💛

Please reach out if we can help with anything else.

Cheers

The Smile Team 🤗

September 13, 2017

So far so good just need to learn how to advertise it

Lidclub
United States
10 months using the app