Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,656)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

February 10, 2022

Great app and customer service! We just started using them and had some issues but Joana helped me a lot

Fit Eat UK
United Kingdom
10 months using the app
Smile.io replied February 10, 2022

Thanks so much for taking the time to leave us this review ✨

April 10, 2015

Great app! Works perfectly, looks clean and easy for customers to use!

Highly recommend!

Giddet
United States
10 months using the app
November 11, 2014

Great apps and easy to use. Mike is friendly and response to help/queries promptly! Great work!

Men's Bazaar Singapore
Singapore
10 months using the app
September 14, 2022

The app is brilliant and becomes a whole new beast when added a plus store, the customer service provided is second to none, they answer in seconds and go the extra mile to provide support an help. A massive thanks to Joshua who really assisted us when we got stuck

Lola's Cupcakes
United Kingdom
10 months using the app
Smile.io replied September 14, 2022

Thanks so much for this amazing review! 😍 We really appreciate your feedback and I was glad to assist today, great chatting!

Cheers,
Joshua - Smile Team 🧙‍♂️

July 31, 2019

So far so good, app is customizable, easy to use, one click installation & you still get good features even with the free plan. I had to contact support for positioning of widget (which is also slightly customizable) & Maggie M told me the exact issue & offered a solution. Support was very responsive & easy to reach. Check-out some of the free features in action @ https://tieflyclothing.com. Tie - Fly Clothing appreciated & approved!!!

Tie-Fly
United States
10 months using the app
Smile.io replied August 1, 2019

Thanks for using our app! We really appreciate the fantastic review. 😄

April 25, 2023

Started with this app and have never changed. Service is fast, and they've helped me resolve every request. Highly recommend.

yourfikxskincare
United States
10 months using the app
Smile.io replied April 25, 2023

Thanks so much for taking the time to leave this kind review 😊

Smile Team ✨

Edited December 15, 2023

Excellent customer service. Helps resolve issues as they arise and provides lots of practical actions to take to improve program performance

No Evil Foods
United States
10 months using the app
Smile.io replied October 9, 2023

Thanks for leaving a review! Let us know if there is anything we can do for you! 💖

Smile Team ✨

October 7, 2016

Easy to install. Great to reward customers.

Amoragifts
Malaysia
10 months using the app
April 10, 2016

Love the simplicity of this app to our shop, what a great Idea and Super easy to navigate!

Blessings By The Drop
United States
10 months using the app
August 20, 2016

Easy to set up. Easy to use. A+

For The Oh
United States
10 months using the app