Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,656)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

July 11, 2016

Love this app and my customers love getting rewards points!

Summer Shade Soap Company
United States
10 months using the app
Edited October 31, 2023

The support personnel were helpful and problem free.
Thank you!!

Fortero online store
United States
10 months using the app
Smile.io replied October 26, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

May 27, 2022

Great customer service, nothing more to be said, great app does what it says on the tin! Joshua helped me out and I had my issue solved in no time!

Sanceuk
United Kingdom
10 months using the app
Smile.io replied May 27, 2022

Great chatting with you! Thank you so much for taking the time to leave us a review, we appreciate you! Good luck with your launch 🚀, just holler if ya need anything at all! 😄

Cheers,
Joshua - Smile Team 🧙‍♂️

June 26, 2016

So easy to use.
Just what i wanted for my store and more.
Great design, options and layout.
Thank you so much!

Peaches And Cream Boutique
United Kingdom
10 months using the app
March 27, 2017

Awesome App, free version is very good for startups.

Smarthousesg
Singapore
10 months using the app
February 23, 2018

Great app - super easy to use :)

Rodco Global
Australia
10 months using the app
January 14, 2017

Absolutely fantastic. I just finished configuring the app without any issues. Everything needed to run a Loyalty program is absolutely free and really appreciate the efforts made towards it. Only comment I have is regarding the notification email which needs a more professional look. Anyway work a five star. Keep it up.

Reemyu
Sri Lanka
10 months using the app
December 16, 2016

Easy to set up with great support fro their team. We instantly got tons of signups and customers using points on their orders.

Only thing that needs to get taken care of, is ability to weed out people who take advantage of the system using multiple email addresses to create multiple accounts.

Sleefs 2
United States
10 months using the app
March 1, 2017

Love the app and walk through was easy to go along with. I think my customers will like it

Mystical Treasures Trinkets
United States
10 months using the app
June 3, 2022

I had some set up issues I needed help with and was able to connect quickly to someone in the chat. They were incredibly helpful and turned a frustrating situation into an enjoyable one!

Capsule
United States
10 months using the app
Smile.io replied June 3, 2022

Thanks so much for your lovely review 💖 It was great chatting with you and I'm so happy we were able to transform the situation and get your shop all set up with Smile 💪🤩✨