Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,654)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

Edited April 12, 2016

Very easy to install, it takes a little time to add all the points, but it worth it! Works amazing! An awesome customer care! Thank you!

Hands Of Moldova
United States
10 months using the app
July 4, 2019

Just started using SMILE. Love the UI. User-friendly and I can tailor the rewards program the way I like.

Wmen The Label
Australia
10 months using the app
Smile.io replied July 5, 2019

Thanks for using our app, and for the five-star review! We're so happy you're liking it. 😄

November 19, 2020

I had looked at a few loyalty programs before deciding on Smile. Very glad I did. Incredibly easy to set up and launch and if you ever do need help it's fairly quick.

The Face Locker
United Kingdom
10 months using the app
Smile.io replied November 20, 2020

Thank you so much for your review 💖
Glad to hear that your setup process was simple and quick!

September 14, 2023

I'm new but everything has been great so far. I did my research for about a week before i signed up. Compared to the competition Smile was the better choice. The customer service is great. Fast and helpful.

Neet Freak Clothing LLC
United States
10 months using the app
Smile.io replied September 15, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

April 30, 2017

Works great, I'll be updating the review if experience changes

Javazen
United States
10 months using the app
September 7, 2016

Excited to give our customers this sweet rewarding opportunity to earn points many different ways and use them towards future purchases at www.zanygear.com.

Zanygear
United States
10 months using the app
September 29, 2023

I am just getting started with this app but it is pretty easy and when I had a question the live chat option is great. Jade answered my question quickly.

sleevesinabag
United States
10 months using the app
Smile.io replied October 2, 2023

Thank you for the lovely review 😄 We're glad that Jade was able to help you so quickly! We'll let her know you appreciated her time 💕

November 2, 2020

Hello, we love your app. However it would be amazing if you could choose different language or translate everything by yourself. Is that somehow possible! In our country people prefer the mother language. OR can you pay to have some of you guys to translate everything for us? We will provide the text of course.

Groomers
Denmark
10 months using the app
Smile.io replied November 2, 2020

Thank you so much for the 5-star rating! We really appreciate it. 😊 We will send a message your way regarding your questions!

August 19, 2021

A really insightful and easy to navigate app, when onboarding a reward strategy. The support team where exceptionally helpful and always happy to lend a hand. Super impressed.

The Indytute
United Kingdom
10 months using the app
Smile.io replied August 25, 2021

Thank you so much for this lovely review 💖

We're so glad to hear that you're loving our app!

May 13, 2017

Great app. Very easy to use. Even the free version provides a ton of value to help create loyal customers.

Vintage And Restore By K
United States
10 months using the app