Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,654)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

May 28, 2020

Great app so far! I am using the free version, I would love the option of moving the widget to the left side.

23:59 Jewelry & Accessories, LLC
United States
10 months using the app
Smile.io replied June 2, 2020

Thank you for your review! We've switched the launcher to the left side for you! The setting is in Branding > Theme > Placement :)

April 30, 2018

Does just what we need, easy to use, and has good integrations. We have already seen an uptick in sales because of this, plus we have people tell us now that they would rather buy on our store than on Amazon because they get reward points.

Highly recommended.

Escapethematrix
United States
10 months using the app
May 2, 2016

So far so good! I love that I only have to pay after I see return!

Zeep Z Ayp
United States
10 months using the app
November 11, 2016

lovely! really easy and fast!!!

La Petite Paula Shop
United Kingdom
10 months using the app
April 14, 2022

Great customer service! Thank you to Nicole who made every step very simple. I was having issues with adding points for a client. Nicole assisted me in adding those points manually.

Her Fashion Muse
United States
10 months using the app
Smile.io replied April 16, 2022

We think Nicole is pretty awesome too 💯 If you ever need any help in the future, we'll be ready to jump in again with anything you need!

March 8, 2016

so far so good. It does everything, very well designed. just finished set-up and it was sooo easy. it does everything a loyalty program suppose to do and it is very smartly designed.

Dots Gift Boutique
Canada
10 months using the app
August 30, 2023

So far every time we contact customer service for questions, the agents have been super helpful. Jade was the most recent agent who helped, she was able to look into a customers account and help us give them their points back. The help is always prompt, and easy to understand.

Buff Chick Supplements
United States
10 months using the app
Smile.io replied August 31, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

April 13, 2016

So far so great! we love the easy integration at www.atouchofdazzle.com so far! Great UI!

A Touch Of Dazzle
United States
10 months using the app
November 23, 2020

Best rewards app! Has everything you need to run a seamlessly automated rewards program. The integration with Klaviyo makes our lives so much easier. Highly recommend.

Veil Garments
United States
10 months using the app
Smile.io replied November 25, 2020

Thank you so much for this 5-star review! We love hearing feedback like this regarding our app integrations! :)

June 6, 2016

Great app! Easy to install and to use. Best way to keep your customers!

The Cycling Croissant
Canada
10 months using the app