Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,654)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

March 8, 2016

so far so good. It does everything, very well designed. just finished set-up and it was sooo easy. it does everything a loyalty program suppose to do and it is very smartly designed.

Dots Gift Boutique
Canada
10 months using the app
August 30, 2023

So far every time we contact customer service for questions, the agents have been super helpful. Jade was the most recent agent who helped, she was able to look into a customers account and help us give them their points back. The help is always prompt, and easy to understand.

Buff Chick Supplements
United States
10 months using the app
Smile.io replied August 31, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

April 13, 2016

So far so great! we love the easy integration at www.atouchofdazzle.com so far! Great UI!

A Touch Of Dazzle
United States
10 months using the app
November 23, 2020

Best rewards app! Has everything you need to run a seamlessly automated rewards program. The integration with Klaviyo makes our lives so much easier. Highly recommend.

Veil Garments
United States
10 months using the app
Smile.io replied November 25, 2020

Thank you so much for this 5-star review! We love hearing feedback like this regarding our app integrations! :)

June 6, 2016

Great app! Easy to install and to use. Best way to keep your customers!

The Cycling Croissant
Canada
10 months using the app
September 6, 2018

Super helpful team. Always available to answer questions and Maggie was wonderful at helping with setup.

NatureWise
United States
9 months using the app
May 22, 2017

love it this app, its is simple and user friendly

Factorybrand
United States
9 months using the app
June 20, 2023

We are still on the FREE version and not only is the app itself quality, but the support is fantastic! We are looking forward to joining as paid members as we grow, but even FREE this is great! Strongly recommend this app! A+

Comic Nation LLC
United States
9 months using the app
Smile.io replied June 20, 2023

Thank you for taking the time to leave your kind review. I am so happy to hear that you are loving Smile ❤️ - Jade & The Smile Team

October 24, 2023

customer service is incredible so helpful and patient for IT eejits like me x

Olive and Joyce
United Kingdom
9 months using the app
Smile.io replied October 25, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

July 27, 2020

Great app for beginners. Easy to use. simple set up for reward points . Worth to try it .I am on trial period but might buy in near future.

Shonall International
United States
9 months using the app
Smile.io replied July 29, 2020

We're so glad that you're finding the app easy to setup/use! Thank you so much for your review and recommendation 😄