Smile: Loyalty & Rewards , 5,972 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.
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Loving it, great user interface, and the integration, but the automatic change of languages and some other things should be great. Really No SPANISH SUPPORT?? like my store is in mexico city....
I would enjoy this app more if there was a few additions.
Balances should print on the receipt.
Before a new transaction there should be a prompt to add the customer to the sale on shopify POS to prevent staff from forgetting.
Great App. Quick and Easy to install !!
It's great to use, and easy integrate with Shopify POS.
However, since we just transferred the POS system from another system to Shopify.
The customers who were transferred became guests on the app, so they can't redeem the points they earned in the old system until they make the first purchase with Shopify POS OR create an online account before making any purchase. *The team is working on this issue.
Overall, it's still a great app to use, and the customer service was professional and patient.
Thank you so much for taking the time to share your thoughts with us - it helps us improve continuously and maintain our growth mindset. We're always here to assist and are definitely glad to know you find our app and customer service to be of the quality you described!
- the Smile Team :)
Using the app has been a good experience but especially with the support! Jade was very helpful and patient with me.
So happy I could assist, thanks so much for taking the time to leave a review. :) -Jade <3
Really happy with the service and functionality offered by their team
One of the best apps for starting a loyalty program.
We haven't launched yet, but the set up has been easy and I was able to ask a few questions through the chat function and were given the answers clearly!
Thank you so much for taking the time to write this review 🤩 Glad we could be of such help!
good so far although would like instead of only a tab as an option, there was a way to have a navigation link
Pretty user friendly and nicely branded