Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,659)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Good app with great functionalities and the team is very helpful. Great service, thank you Lynn.
Thank you for the 5 star review! 🙂
Smile Team ✨
Love the support! Fast, helpful, easy to understand and follow. Exactly as support should be.
Lisa Gallagher was the Live Chat Rep and she was amazing. Fast, helpful, supportive. Everything you could ask for
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
very fast help! Thank you!
Thank you so much for taking the time to leave us this review! 💛
I thought I had lost my customer's data with all their points but Cole was able to help me recover them quickly! I'm glad I chose Smile over other rewards apps. It's easy to manage and simple to use from the customer's perspective as well.
Thank you for your lovely review! We are happy to hear you find the app easy to use from both business and customer perspective.
Great app and support. A special mention to Jade as well who is extremely helpful!
Thank you for this lovely review - we think Jade is great too! :)
5 stars for customer service. I haven't had a chance to experience the app in a live store yet but had a billing issue that was resolved quickly and easily after reaching out to customer support. Can't speak to how the app functions quite yet, although installation and customization has been easy so far.
Thanks for taking the time to leave us a review! 💛
I couldn't figure out why my customers haven't been able to redeem their points with Smile and she was able to explain it to me.
Thank you for your review! We are so glad that you had your questions answers clearly :)
Great app! We have the free version and we are so impressed with everything offered for free! So much customization and the app works flawlessly… I needed customer support and got an email back within minutes and a follow up email when I didn’t respond. Nothing is better than good customer service!
Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you're enjoying Smile.io 💖
Shelby - Smile Team ✨
Thank you!
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨
Lynn was ultra helpful and very quick to help with my clarifications and provide the support and solution I needed!
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩