Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,656)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

October 3, 2024

Helpful & prompt customer service. The app is working well for us at the moment (we are on the free plan), but there is a small issue with guest nudge referrals not working. Apparently this is to do with the new Shopify checkout and Smile are working on a fix to this.

Enigma Component Shop Ltd.
United Kingdom
12 months using the app
October 15, 2024

App is really in depth and the support team are incredibly helpful. Highly recommended.

Powerlete
United Kingdom
Over 2 years using the app
Smile.io replied October 16, 2024

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!

October 4, 2024

Jade was very helpful and resolve the problem quickly!

BKIND WHOLESALE
Canada
Over 3 years using the app
Smile.io replied October 6, 2024

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

January 20, 2025

Rápida y excelente respuesta ante un inconveniente

Gramínea
Mexico
About 4 years using the app
Smile.io replied January 22, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

October 1, 2024

Lynn P was great to work with. Follwed up immediatly and was eager to help resolve my issue.

The Little Catholic
United States
Over 2 years using the app
Smile.io replied October 3, 2024

Thanks for taking the time to rate us 5 stars!

Smile Team✨

September 17, 2024

New to the app but so far it's been great!
Easy to set up and use with many options.
Support has been amazing

Mississauga Hardware Centre Inc
Canada
11 months using the app
Smile.io replied September 19, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

October 22, 2024

Thank you very much! Quick to respond to questions and resolve them

VapeBest
Canada
4 months using the app
Smile.io replied October 23, 2024

Thank you for taking the time to leave this lovely review!

January 24, 2025

Great experience for now ! thanks !

Centre Extranet
Canada
About 2 hours using the app
Smile.io replied January 26, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

December 23, 2024

Customer support is very attentive.

Larry's Game Store
United States
5 days using the app
Smile.io replied January 4, 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

October 10, 2024

Very Helpful! Thank you!

Sunshine Tienda®
United States
About 4 years using the app
Smile.io replied October 12, 2024

Thank you for the 5 star review!

Smile Team ✨