Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,635)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

July 31, 2024

We received a professional supported through Hannah. Nothing to complain.

Doonails
Cyprus
Over 3 years using the app
Smile.io replied August 2, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

July 22, 2024

Smile is great and we've been using it for years. Jade from customer service helped me resolve an issue and we're happy with everything! Thanks Smile Team and Jade!

Zensah
United States
About 3 years using the app
Smile.io replied July 25, 2024

Thank you for this lovely review - we think Jade is great too! :)

September 12, 2024

Great app and amazing customer service!

koaaworld
Germany
About 1 month using the app
Smile.io replied September 15, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

August 7, 2024

shout out to Andreandana, i have experienced errors and they have responded immediately to make sure the error is solved . Thank you!

Lumi Candles PH
Philippines
10 months using the app
Smile.io replied August 8, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Andreandana - Smile Team✨

August 26, 2024

best loyalty app and Lisa is the best support. Thank you

Lusso
Canada
7 months using the app
Smile.io replied August 28, 2024

Thank you so much for taking the time to leave this review 💖 We think Smile is the best loyalty app too 🤩

Lisa - Smile Team✨

August 15, 2024

Customer service is prompt, professional, and they help from a growing company perspective.

Airthereal
United States
Over 1 year using the app
Smile.io replied August 17, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

July 23, 2024

It is an amazing rewards programs and my customers love and I love the fast and quick response whenever I run into any issues. Smile customer service is amazing

Arifa's Boutique
Canada
Almost 2 years using the app
Smile.io replied July 25, 2024

Thank you for your lovely review! We really appreciate you taking the time to write it. We are so glad that both you and your customers are getting enjoyment out of the rewards program!

July 22, 2024

We've been using Smile for about 3 years now and haven't had any major issues. It's fairly easy to use and tech support is always quick to respond if we ever have any questions.

Miami Fitwear
United States
Over 3 years using the app
Smile.io replied July 25, 2024

Thank you for leaving this review - we appreciate it! We are so glad to hear our Technical Support team are quick to help you with any questions.

October 14, 2024

Wonderful service!

Victorian Varnish
United States
4 months using the app
Smile.io replied October 16, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

August 12, 2024

Great app and excellent customer service.

Red Mills Store
Ireland
Almost 4 years using the app
Smile.io replied August 15, 2024

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!