Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,645)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

August 4, 2024

Super helpful app to work with, and customer service is A+++
It's really helped our Loyalty customers, and we can't imagine not having it going forward!

Your Skincare Source
United States
3 months using the app
Smile.io replied August 6, 2024

Thank you for taking the time to leave a review! We really appreciate the 5-star rating! 💛

October 9, 2024

Lynn was ultra helpful and very quick to help with my clarifications and provide the support and solution I needed!

WICKD
Singapore
About 2 hours using the app
Smile.io replied October 12, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩

July 28, 2024

Smile is so great with their service and support. super easy to use platform and extremely friendly, helpful, and prompt support.

Miseczki
United States
Over 1 year using the app
Smile.io replied July 30, 2024

We smiled reading this review! Thank you so much :)

August 19, 2024

It's very intuitive to use. Seamless experience. Their customer service is excellent too!

Pawsync
United States
About 2 months using the app
Smile.io replied August 21, 2024

Thank you for taking the time leave a review! We're glad to hear that you've found it easy to use 🤩
- Angie and the Smile Team ✨

July 22, 2024

Smile is great and we've been using it for years. Jade from customer service helped me resolve an issue and we're happy with everything! Thanks Smile Team and Jade!

Zensah
United States
About 3 years using the app
Smile.io replied July 25, 2024

Thank you for this lovely review - we think Jade is great too! :)

September 12, 2024

Great app and amazing customer service!

koaaworld
Germany
About 1 month using the app
Smile.io replied September 15, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

July 31, 2024

We received a professional supported through Hannah. Nothing to complain.

Doonails
Cyprus
Over 3 years using the app
Smile.io replied August 2, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

August 15, 2024

Great customer service! Helpful as always. Thanks to Ezra for patiently answering all our questions.

Underwear for Humanity
Australia
5 months using the app
Smile.io replied August 17, 2024

Thanks so much for taking the time to leave a review!

- Smile Team ✨

July 23, 2024

It is an amazing rewards programs and my customers love and I love the fast and quick response whenever I run into any issues. Smile customer service is amazing

Arifa's Boutique
Canada
Almost 2 years using the app
Smile.io replied July 25, 2024

Thank you for your lovely review! We really appreciate you taking the time to write it. We are so glad that both you and your customers are getting enjoyment out of the rewards program!

August 15, 2024

Customer service is prompt, professional, and they help from a growing company perspective.

Airthereal
United States
Over 1 year using the app
Smile.io replied August 17, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂