Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,653)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

December 6, 2017

Very functional and useful app will be upgrading soon.

Carp Fishing Baits
United States
9 months using the app
July 25, 2018

Great support. Haven't started using it yet, but look forward to it helping acquire customers.

Cloud 9 Kreations
United States
9 months using the app
March 27, 2017

Easy to use, got our rewards program up or at least a basic version in about 20 minutes. What I would like to see is each product page, next to the price of the product or below display how many points the consumer would earn from that purchase :)

Vapebreakfastclassics
United States
9 months using the app
November 21, 2019

Best and reasonable price. Unlike other apps that u need to pay more when your orders are more Smile keep on the same plan. This is the best and nothing to worry about the plan when your business grows. I had a long chat with the agent and i got a clear picture of how the app works. Highly recommended. oh yeah thanks to Graeme K. Good suggestion and made me think out of the box. No wonder this app got the most reviews. Cheers

ANA Traders
Maldives
9 months using the app
Smile.io replied November 26, 2019

Thanks so much for your review! We're so glad our support team was able to help with suggestions! 💡

July 12, 2019

Works great. However, customers are still asking what are these Rewards and how do I use them. The icon must be too small.

Combat Miniatures
United States
9 months using the app
Smile.io replied July 15, 2019

Thank you for the five-star review! 😄 We'll be in touch via email with some resources for you.

September 28, 2016

Awesome way to get started, just prepare to provide discounts and think of it as an investment

Osulimitless
United States
9 months using the app
July 10, 2017

Easy to use and great customer service.

Icandistore
United States
9 months using the app
Edited November 8, 2016

easy to set up and easy understand! plus it has 30 days free trail! What I want to highlight is these guys are really helpful, they try their best to make the app meet what my business need. In my case, I only need the basic plan at this stage, but i really need one of the features that only included in the small business plan. so I talked to them if they can help us out to add that feature into my basic plan.Suprislingly, they are happy to make that happen, which not only save us money, but more than that, say us time and efforts to try on other loyalty apps. Recommend these guys! Keep on the good work! www.hayabusa.com.au

Hayabusa Fightwear Australia
Australia
9 months using the app
August 23, 2016

I've been using this app for about 4 months and I'm very happy with it!

Highsocietycanine
United States
9 months using the app
Edited December 27, 2020

Very nice, easy to use. At startup free is good and upgrade is reasonable. I have to leave 100 characters, so I am typing. for ever and ever and ever and ever until I reach all the characters they want me to put and that is why I generally do not leave feedback because of the weird rules. Other than that, great app.

bodyandsouproducts
United States
9 months using the app
Smile.io replied December 29, 2020

Thank you so much for your review in-spite of the character requirement 😂 We're touched 💖 Please don't hesitate to reach out to support if we can help with anything at all. Have a happy new year!