Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,649)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

November 8, 2021

I love how simple the app is and how friendly and quick to respond the customer service is, my experience was amazing so far, thank you!

BikeTigers
Romania
9 months using the app
Smile.io replied November 8, 2021

Thank you so much for leaving such a great review! We're happy you've had an amazing experience and hope we can continue to provide that for you! 🚴🏼‍♀️

November 29, 2023

Super modern cool system and the staff are so friendly on the other end. Highly recommended, especially for a speciality coffee shop like ours

Miffies Coffee
United States
8 months using the app
Smile.io replied December 2, 2023

Thank you for the kind words. We really appreciate your review.

Cheers

The Smile Team

October 4, 2015

Great app. Very easy to install. Entry level paid for seems expensive to start with but if it gets repeat customers spending more money then could work out cheaper than other forms of advertising in the long run.

Theweirdandwonderful
United Kingdom
9 months using the app
May 4, 2023

Nicole has been super helpful, answering my questions and helping me the same day with issues I was having which are now totally resolved

Fierce Fuel
Canada
9 months using the app
Smile.io replied May 5, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team

September 30, 2021

Really in depth way to start app. I liked how they went over everything and even included how it would work and did some precalculations of how much it would be

TastefulDelights
United States
9 months using the app
Smile.io replied October 6, 2021

This is awesome to hear! Please don't hesitate to reach out to support if we can help with anything :) Thanks so much for taking the time to leave us this review!

February 21, 2021

Not only is this app completely customisable, the help that they give you is incredible. This app is actually so easy to use and when I needed to access reporting they did it for me! Super helpful and the points are really easy to use, no customer issues!

Fit Nutrition Australia
Australia
9 months using the app
Smile.io replied February 21, 2021

Thanks so much for writing us this 5-star review 🌟 So happy to hear how easy to use Smile has been, and that you've received all the support you needed!

March 22, 2022

I love this app!! and the rep who helped me! super helpful and patient!!
they deserve a raise !!!!!!!

LengthByperla
United States
9 months using the app
Smile.io replied March 22, 2022

That's so amazing to hear - thank you so much for sharing! Please don't hesitate to reach out whenever if we can help with anything else 💖

June 15, 2017

Great app, will recommend to my friends

Leanosnacks
Malaysia
9 months using the app
April 26, 2021

Very very good app. My reccomend. Easy for implement and use. Increase sale in first month of use. Thx

Demi trade plus d.o.o.
Montenegro
9 months using the app
Smile.io replied April 26, 2021

This is amazing! SO excited to hear that you have seen an increase in sale from your first month of using Smile. We can't wait to grow with you!

May 14, 2017

Absolutely love the general look of this app. Having issues implementing with a Shopify template I'm using, but that's more me than the App. Also had several issues with importing codes, so I suggest you use the video tutorial in depth.

Bojustore
Australia
9 months using the app