Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

October 5, 2016

Just starting out but looks like a great app.

Red Alpha Custom Prints
United States
4 months using the app
November 23, 2018

We used Smile.io to set up our loyalty and rewards program. The app has a great logic and nice features, especially the Stamped.io implementation. Nice automation and personalization. What I really miss and a huge loss is the expressions that are hard coded and can't be translated - hopefully gonna be solved soon.
Also, quick and cool support, I was in contact with Maggie and Roel. High five for those guys.

Játéksziget.hu
Hungary
4 months using the app
November 1, 2016

Super easy setup, very user friendly. Looks good on my site even with the free plan. looking forward to seeing how my customers use it.

Chantilly Rouge
Australia
4 months using the app
June 16, 2018

I'm just now getting started - the app seems very easy to use and setting up probably only took 5 minutes...can't wait to see how it actually works.

Azyri
United States
4 months using the app
February 19, 2017

Great app to retain customers, too bad many options like translation are only available when you upgrade

Tacticalonline
Belgium
4 months using the app
Edited August 26, 2016

Great app. that builds loyalty with our tribe. We would recommend this app to all e-commerce b2c businesses.

Megankyle
Canada
4 months using the app
December 2, 2020

I wish the app would have an easier way for customers to redeem with the POS system. Rather than customers having to bring up their phone with a code, the POS should have a button to push to redeem rewards. It would be good to know let customers know how many reward points they have via POS.

Craze Fashion
United States
4 months using the app
Smile.io replied December 2, 2020

Thanks so much for reaching out, and for this candid feedback! Our team has sent an email your way to assist further in getting the POS system working as it should for your store. 🙂

June 23, 2016

Have just installed it on my Shopify website. Hoping it will drive my sales up. Easy to install. I was done in like a minute.

Wild Earth 2
India
4 months using the app
July 25, 2017

cool so far just downloaded so give me a few weeks and ill leave a real review

Mahsyian Clothing
United States
4 months using the app
Edited October 26, 2016

Loving it, great user interface, and the integration, but the automatic change of languages and some other things should be great. Really No SPANISH SUPPORT?? like my store is in mexico city....

Cursos Vms Strategy
Mexico
3 months using the app