Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

April 11, 2016

WE just installed it so I can't speak to how well it works once installed. But set up was quick and easy. I LOVE the fully integrated platform with shopify.

Comfy And Chic Boutique
United States
3 months using the app
January 8, 2017

Pretty nice, I have used this program twice in two of my stores. It's like dangling free money in front of a shop-a-holic. All my customers accumulate around 2000 points on average.

Five14
United States
3 months using the app
August 11, 2016

Great app, super easy to use.

Check it out www.Studio110NZ.com

Studio 110
New Zealand
3 months using the app
September 28, 2022

I am still getting used to the app but my customers are loving the ease of use. I hope to enhance my utilization of the app very soon.

Vine and Grind
United States
3 months using the app
Smile.io replied September 28, 2022

Thanks for leaving us a review! We are stoked to hear you customer feedback, ease of use is our main priority! 💪

Cheers,
Joshua - Smile Team 🧙‍♂️

July 16, 2016

This will be a great way to bring back repeat customers. So easy to create as well!

The Cub Club
New Zealand
3 months using the app
July 16, 2021

We've just implemented Smile and have had a few online redemptions! Their support team helped me set up in-store redemption through our POS. Giving it 4 stars for user friendliness and concept, haven't used it long enough to see if it gets a fifth!

The Truth Beauty Company
Canada
3 months using the app
Smile.io replied July 16, 2021

Thanks for sharing your kind and honest feedback :) We'd love it if you could come back and update the review once you've had some more time with the app! 💫

January 14, 2017

Pretty nice, they lock a lot of things behind a paywall.

Mobile Coins
United States
3 months using the app
March 30, 2016

Very nice addition to my shop!

Keenaprints
Philippines
3 months using the app
June 6, 2017

It is good and easy to setup. But limited in the discount function.

Mycloestyle
Malaysia
3 months using the app
July 27, 2017

just wanted to express what a great employee you have..Abby took time to even create a quick video to let me see what she was talking about. She is very knowledged with the ap and a great person to chat with. Shes a keeper

Doggie Zoom Zoom
United States
3 months using the app