Smile: Loyalty Rewards Program

best loyalty app and Lisa is the best support. Thank you

We've been using Smile for about 3 years now and haven't had any major issues. It's fairly easy to use and tech support is always quick to respond if we ever have any questions.

Wonderful service!

shout out to Andreandana, i have experienced errors and they have responded immediately to make sure the error is solved . Thank you!

Lisa, the COO reached out to me to resolve a problem I had as a small business. Lisa made it work for my bakery and we can therefore now stay with Smile. Not many companies go the extra mile like Smile did and I command Lisa and Smile for doing so. I am looking forward to continue to grow with Smile Rewards! Big Big Thank You!

Previously I have let Smile know the following...This was a wonderful app until they switched it from free to paid per order as some of our orders are 3.99 and therefore cannot justify paying $199US /month just because we have over 2000 small orders per month. it should not be based on amount of orders as it is discriminating when you do lots of small orders. After it was switched over I could still edit customer profiles for awhile but not anymore - very very frustrating. They created a forcing function to make you upgrade even if you don't want to. Really disappointed!

Great Application & Professional Support!

Its a Must Have app for our store. The best this is that it engages the customer to buy again from us and not hopping on other websites.
They get motivated for buying more by the rewards they are getting by this app. I truly recommend this app. it is a win win situation for both sides. It really puts a smile on both customers and sellers as well!

Hello, we are using the Smile rewards app as Shopify's main reward app.
We used the free plan, but happily, we have grown to the point where we can now use Smile's paid plan.
In the meantime, I had some difficulties, and when I contacted the CS center here, they handled the matter very quickly and kindly.
When using an app, the price and features when you first open it is important, but I think what is most important is how professionally they provide help when difficulties arise. Lynn P. who handled it for me. She was professional and so lovely. Once again, I would like to express my gratitude. Thank you!

Great app and excellent customer service.

I love that the development team is always working on improving the app. And I just gotta say, the recent support I got from Lynn on an issue that was confusing me was ABSOLUTELY stellar. She went above and beyond, and helped me with a custom code that she didn't have to do.
Lynn is definitely the reason why I am now a Smile.io customer for life. (At least as long as they are smart enough to keep her around!)
Thanks Lynn, and the whole Smile team, for real, human service, and being a company that cares.