Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,968)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for boosting customer engagement and repeat purchases through effective loyalty programs. They report a positive return on investment and increased average order values. The app is valued for its user-friendly interface and customization options, allowing for brand-aligned loyalty strategies. Features like reward points and tiered programs are highlighted for enhancing customer loyalty. The support team is also praised for their responsiveness and efficiency in ...

December 26, 2024

Best app and amazing and helpful supportive team that is always reachable.

Monos
Canada
Over 2 years using the app
Smile.io replied January 4, 2025

We really appreciate your review - thanks!

November 11, 2024

System works great and the customer service/support is second to none. Always coming out with new features. Couldn't be happier.

TacTree
United Kingdom
6 months using the app
February 12, 2025

Andrea was very helpful she was quick and nice to answer all our questions.

Levastian
Colombia
About 1 hour using the app
Smile.io replied February 14, 2025

Thank you for your review - we really appreciate you taking the time to leave it!

November 12, 2024

Customer service has been great! The few times we've had questions, Lisa has come to our aid within just a few hours, not only with answers, but also with screen-shots, and even embedded video/GIF that make it very easy to understand! Explanations have been simple and complete, making sure that we fully understand the solution. Thanks for the great customer service! :)

Radiant Research
United States
3 months using the app
March 1, 2025

Great app and the support they provide is stunning!

Coppertech Golf
United Kingdom
About 1 month using the app
Smile.io replied March 3, 2025

Thank you for taking the time to leave this review!

March 4, 2025

Great support by Angie with a free plan

soulbottles
Germany
4 days using the app
Smile.io replied March 6, 2025

We really appreciate your review - thanks!

February 13, 2025

Prompt and informative, thanks Maggie!

The Herb Depot
Canada
Almost 6 years using the app
Smile.io replied February 15, 2025

Thanks for taking the time to rate us 5 stars!

Smile Team✨

Edited October 25, 2024

Angie, Karen, Jade, Joana - This is my dream team!! Whenever I have questions about linking pages, double points, deep links, and getting their opinion on my landing rewards page - these ladies are there to help, happily and quickly. Thanks, Joana, for your help on this last need I had.

Get Smile now, their support is real life humans who respond timely - you cannot get that from alot of the ...

Skarlett Blue
United States
10 months using the app
Smile.io replied June 17, 2024

Thank you for the review! We really appreciate it. We think Angie is pretty awesome too 😄

-The Smile.io Team

November 19, 2024

App is very user friendly, good customer support

From Another
Canada
Over 1 year using the app
Smile.io replied November 21, 2024

Thank you for your lovely review!

February 8, 2025

I just installed the app yesterday and have had a great experience with the support team so far. I'm really looking forward to utilizing my new rewards & referral programs.

Timeless Designs by Liz
United States
About 18 hours using the app
Smile.io replied February 10, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨