Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,649)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

August 19, 2021

Just downloaded this app today, ran into a bit of trouble but customer service went above and beyond to help me resolve my issue.

MM6K
United States
8 months using the app
Smile.io replied August 19, 2021

Thanks so much for the 5-star review 🌟So happy to hear you got the support you needed!

February 7, 2020

Easy to use and a great variety of free features. This will help our business grow in an efficient manner, 10/10

Salt City Bomb Girls
United States
8 months using the app
Smile.io replied February 14, 2020

Thanks so much for your review - glad to hear that we're able to make use of the free features! 🙌

June 6, 2023

Great and fast support. Helpful with the customization and other technical requests. The only thing that I would like to see is more types of translation options.

Zoen voor Gust
Netherlands
8 months using the app
Smile.io replied June 6, 2023

Thank you for taking the time to leave your kind review and sharing your feedback. It was a pleasure chatting with you today ❤️ - Jade & The Smile Team <3

July 6, 2016

Amazing product! Love that it was so easy to set up!!

Give True Grace
United States
8 months using the app
Edited April 6, 2022

Great customer service! Wish there was a little bit more customization available, but it gets the job done for what we need. Customers love seeing their rewards rack up and it was easy to integrate with Shopify.

LASHBOMB
United States
8 months using the app
Smile.io replied August 6, 2021

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

February 19, 2016

Absolutely love Sweet Tooth I know it is going to help my business grow...customers love saving points! The set up was easy and now they have included social media likes and shares in the free version. Thank you so much Sweet Tooth!!!

Digitizersfriend Embroidery
United States
8 months using the app
June 25, 2021

I had some questions and they help me to solve it really quick! 100% recommended Really nice staff

Mercado Farma
Chile
8 months using the app
Smile.io replied June 25, 2021

Thank you so much for this lovely review! ✨

January 28, 2022

Smile.io has helped our brand build loyalty and returning customers, which is extremely important in 2022. We had some issues optimizing our program but David and the Smile.io Experience Team were SO much help. 10/10 Love it.

NFDVapes
United States
8 months using the app
Smile.io replied January 29, 2022

Thank you SO much for this lovely review 💖 We agree - David is absolutely amazing! 🤩
Please don't hesitate to reach out if we can help with anything else 🙌

October 18, 2023

Great customer service. Helped me with a problem that was not supported by the level that I was subscribed to but still made it work for me.

RakAdx
United States
8 months using the app
Smile.io replied October 20, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

Edited May 12, 2019

Customers are really responsive to this! I feel confident that I'm going to have consistent sales!!!

Clear About This
United States
8 months using the app
Smile.io replied May 13, 2019

Thank you for the five-star review! :)