Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

February 3, 2017

Fantastic App that will no doubt help increase sales and visitors to my website, www.firstrow.ca

First Row Collectibles
Canada
5 months using the app
July 19, 2022

Amazing product with great service and great prices. I am a super happy customer since a long time and will not leave Smile.

Spice Village
Germany
5 months using the app
Smile.io replied July 20, 2022

Thank you so much for your kind words! We plan on remaining the same and providing you the same great service and superior product you have enjoyed for the last 2 years! Thanks again for choosing us over the competition! 😎

Cheers,
Joshua - Smile Team 🧙‍♂️

July 27, 2016

Brilliant, not come across an issue so far, looks great, is easy to navigate and is so simple! Set is up is a doddle. LOVE IT!

Tom And Jennys Beauty
United Kingdom
5 months using the app
June 24, 2017

great app, helps scale the business

Bakedcravings
United States
5 months using the app
November 21, 2018

I just started using the app today and any issue I had, there was fast help with positive solutions. Really good support team.

Nature's Nook Children's Toys & Books
United States
5 months using the app
Edited September 22, 2021

I just implemented the app today and had lots of questions. I've chatted live with numerous people throughout the day. They were all wonderful, ESPECIALLY MARIA!!! She went above and beyond. I'm so excited to start using this app.

Yummalicious Chocolates
United States
5 months using the app
Smile.io replied September 23, 2021

Thank you so much for your lovely review - we're so glad to hear that you were able to get the help you needed from our customer service team 🤩We'll let Maria 🤗 know you appreciate her. We do too, she's pretty great at listening to customers needs and helping them get what they need ✨

June 14, 2016

I love that this app puts my rewards all in one place. It also save me the brain power of trying to figure out how to get discounts for people to keep coming back!

Keepingsimple
United States
5 months using the app
August 25, 2022

so far so good, and I really like their support Team. I talked to Nicole... Testing and all is awesoe

frenchpharmacy.com
United States
5 months using the app
Smile.io replied August 25, 2022

It was great chatting with you today! We really appreciate you taking the time to leave a review. Thanks so much! We're so happy that you are enjoying Smile so far. Don't hesitate to reach out if you need anything 💛 Nicole

August 7, 2016

Just downloaded it, but but it seems great so far!

My Jewel Candy
United States
5 months using the app
Edited February 12, 2020

I just set this app up 2 seconds ago easiest app EVER! I am a new store, so I am happy that they have a free version available. Thank you so much :-), this app is amazing so far.

Inspired by Jesus
United States
5 months using the app
Smile.io replied February 14, 2020

So glad to hear that the setup process was smooth and easy for you! Thanks so much for your review! 🙌