Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,626)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

January 30, 2024

i like it and i want t use your upgraded plan but i cant afford it. if only there was a less expensive option that allowed all the benefits the free version doesnt have id be down.

Gladium Apparel
United States
8 months using the app
Smile.io replied February 1, 2024

Thank you for your 5 stars and honest feedback here! Our team has reached out to discuss your plan with you :)

October 15, 2016

Really useful, easy to use and fun!

Rebel Rebel Tshirt
United States
9 months using the app
June 22, 2017

Thank you Abby! Really appreciate all your help! :)

My Heart Bubble
United States
9 months using the app
August 20, 2016

Very user friendly app! I hope it brings in return customers now. :)

Ryans Supplies
United States
9 months using the app
November 8, 2021

I love how simple the app is and how friendly and quick to respond the customer service is, my experience was amazing so far, thank you!

BikeTigers
Romania
9 months using the app
Smile.io replied November 8, 2021

Thank you so much for leaving such a great review! We're happy you've had an amazing experience and hope we can continue to provide that for you! 🚴🏼‍♀️

December 3, 2016

Works as expected, and the customer service is excellent.

Numind
United States
9 months using the app
October 4, 2015

Great app. Very easy to install. Entry level paid for seems expensive to start with but if it gets repeat customers spending more money then could work out cheaper than other forms of advertising in the long run.

Theweirdandwonderful
United Kingdom
9 months using the app
May 4, 2023

Nicole has been super helpful, answering my questions and helping me the same day with issues I was having which are now totally resolved

Fierce Fuel
Canada
9 months using the app
Smile.io replied May 5, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team

September 30, 2021

Really in depth way to start app. I liked how they went over everything and even included how it would work and did some precalculations of how much it would be

TastefulDelights
United States
9 months using the app
Smile.io replied October 6, 2021

This is awesome to hear! Please don't hesitate to reach out to support if we can help with anything :) Thanks so much for taking the time to leave us this review!

February 21, 2021

Not only is this app completely customisable, the help that they give you is incredible. This app is actually so easy to use and when I needed to access reporting they did it for me! Super helpful and the points are really easy to use, no customer issues!

Fit Nutrition Australia
Australia
9 months using the app
Smile.io replied February 21, 2021

Thanks so much for writing us this 5-star review 🌟 So happy to hear how easy to use Smile has been, and that you've received all the support you needed!