Reviews (6,083)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of features like a Loyalty Landing Page and Points on Product Page. It's praised for its easy setup, seamless business integration, and low maintenance. The app's customer service is highly commended for its responsiveness and helpfulness. Merchants have seen a positive impact on sales and customer loyalty. Despite some concerns about pricing, the team is often willing to find suitable solutions. Its continuous innovation and user-friendly interface make it a top choice for managing loyalty programs.

February 2, 2018

Great customer service definitely looking too start the program in the near future.

Grantz Watches Co
Canada
5 months using the app
November 9, 2021

This app is so user friendly and easy to integrate on your website. So many different features and custom options. The customer service is great and they have a lot of ressources available to help you achieve your goals. The possibilities are endless! Very happy with our choice :)

Squish Candies Canada
Canada
5 months using the app
Smile.io replied November 9, 2021

Thank you so much for leaving us this amazing review 💖 We're happy to hear that you're enjoying the app!

February 14, 2023

Very perfect solution to my problem, quick response! Very professional, very nice and responsive, thanks again!

FuGui Tide play
China
5 months using the app
Smile.io replied February 15, 2023

You're welcome anytime, we're happy to know we quickly provided the best solution for you! Thank you for your time and the kind words 💛

August 16, 2016

Great app so far, fantastic that it's got so much on the free programme. Look forward to my customer's extra happy faces :D with their SWEET smiles!

Zerodegreez
United Kingdom
5 months using the app
March 16, 2018

I’m about to launch my Smile rewards and referrals program in a couple weeks and I’m pretty psyched. Setup has been easy and the team at Smile that I’ve been in contact with (Fiona, Maggie, and Tyler) have been super helpful in helping me customize certain aspects to my needs.

It feels like every feature you’d need to have is already built in or there’s an easy workaround to get it the way you’d like. Highly recommended thus far, and not expecting that to change at all once the program is fully operational. 5 stars!!

Tiem Athletic
United States
5 months using the app
June 22, 2016

Love it! Very easy to use. This app is functional and a perfect way to increase customer loyalty. At www.stylesofadiva.com it has increased repeat customers.

Styles Of A Diva
United States
5 months using the app
September 9, 2016

We love Sweet Tooth! It's an amazing marketing tool that our customer love!

Www Skinandcoroma Com
United States
5 months using the app
September 24, 2016

works well and starts out free.

The Heady Hideaway
United States
5 months using the app
January 25, 2017

Great app. Love it. Very user friendly.

Bebug
New Zealand
5 months using the app
April 7, 2023

Smile has been pretty seamless to set up and when I experienced a little issue, the customer service was outstanding. Joana went out of her way to step me through a solution and then fixed another problem on my site without me needing to log a separate case with Shopify or my Theme developer. I'm early into my journey using Smile but, so far, I'm really impressed by its service. Happy to recommend Smile!

Little Change Creators
Australia
5 months using the app
Smile.io replied April 7, 2023

Thank you so much for taking the time to leave us a review - it's much appreciated! 🤩

-Joana & Smile