Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

July 27, 2022

Comecei a usar hoje o plano gratuito. Testei e gostei. Simples de usar e com funcionalidades muito tops.

Dropie
Brazil
5 months using the app
Smile.io replied July 28, 2022

Obrigado por sua avaliação! Estamos felizes em saber que você está gostando do Smile! Estamos ansiosos para ajudá-lo a construir a fidelidade à marca, recompensando seus clientes!

Saúde,
Joshua - Equipe do Sorriso 🧙‍♂️

May 5, 2021

Really impressed with features and ease of setup and use. We wanted something different from the usual subscription model and that would allow our customers to be advocates. This does all of that in one place.

Resilient Nutrition
United Kingdom
5 months using the app
Smile.io replied May 5, 2021

Thanks so much for the 5-star review 🌟So glad to hear that Smile was easy to set-up, and we're also looking forward to engaging your customers!

July 21, 2016

Great work guys, absolutely love it!!

Luxe House Fashion
Australia
5 months using the app
February 2, 2017

Easy to install and work with! I'm looking forward to seeing how this improves traffic and conversions!

Comfy Closet
United States
5 months using the app
May 22, 2016

Very easy to set up and customise on my store. Great app.

Trendystyle Ch
Switzerland
5 months using the app
April 11, 2022

J'ai eu du mal à ajouter mes clients mais j'ai été aidé par Jade du service client qui m'a aidé efficacement. Sinon très facile d'utilisation ! Je recommande à 100% .

MORE THAN ONCE SHOP
France
5 months using the app
Smile.io replied April 14, 2022

Thank you so much for your amazing review! We're so happy to hear that Jade was able to help you get everything setup. Merci beaucoup! 💖

March 24, 2023

Wonderful support from Maria!
She helped us to fix our problem very quickly.
By the way, great app to deal with your loyalty program.

Clémence & Vivien
France
5 months using the app
Smile.io replied March 24, 2023

We are glad Maria was able to offer help today! Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

June 3, 2017

Love it, Very is to use and setup on my store

King Of The Beach Au
Australia
5 months using the app
August 7, 2016

The sweet tooth app was so quick and easy to set up.

Mud Co
Australia
5 months using the app
November 17, 2019

I just installed this app it works Super amazing appreciate it.
Thanks for sharing the details of the app 5stars

Alilight.net
United States
5 months using the app
Smile.io replied November 18, 2019

Thank you for your review! ✨ We're so glad you're loving it!