Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,551)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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It's great to use, and easy integrate with Shopify POS.
However, since we just transferred the POS system from another system to Shopify.
The customers who were transferred became guests on the app, so they can't redeem the points they earned in the old system until they make the first purchase with Shopify POS OR create an online account before making any purchase. *The team is working on this issue.
Overall, it's still a great app to use, and the customer service was professional and patient.
Thank you so much for taking the time to share your thoughts with us - it helps us improve continuously and maintain our growth mindset. We're always here to assist and are definitely glad to know you find our app and customer service to be of the quality you described!
- the Smile Team :)
Using the app has been a good experience but especially with the support! Jade was very helpful and patient with me.
So happy I could assist, thanks so much for taking the time to leave a review. :) -Jade <3
Application seems to be off to a good start.
Shopify integration is now seamless with a tab integration which works great. Some features needed are color and text customization of the tab bar and customization of the "Points Store" including images and text.
When a customer signs up for the program, you are able to reward them with however many points you wish and you are also able to configure how much each point is worth and how many points are rewarded per dollar spent. But, one feature that could send this application through the roof is if we, the store, are able to reward customers for other actions on the site (i.e., sharing a product, referring a friend, subscribing to a newsletter, commenting on a blog post, writing a product review, etc.)
This application is in beta so the team is definitely hard at work developing it. We will continue to stand behind Sweet Tooth as we see nothing but untapped potential and look forward to seeing what features are rolled out in the months to come.
Support is very friendly and quick to help. Very easy to connect with so if there are any issues, the Sweet Tooth team is always available and willing to step in and help.
With a little bit of work and more features, this could be a ten star application -- worth more than any other rewards program application and could turn up to be priceless.
Really happy with the service and functionality offered by their team
One of the best apps for starting a loyalty program.
We haven't launched yet, but the set up has been easy and I was able to ask a few questions through the chat function and were given the answers clearly!
Thank you so much for taking the time to write this review 🤩 Glad we could be of such help!
good so far although would like instead of only a tab as an option, there was a way to have a navigation link
Pretty user friendly and nicely branded
WE just installed it so I can't speak to how well it works once installed. But set up was quick and easy. I LOVE the fully integrated platform with shopify.
Pretty nice, I have used this program twice in two of my stores. It's like dangling free money in front of a shop-a-holic. All my customers accumulate around 2000 points on average.