Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
Refine
-
By rating
Great Application & Professional Support!
Thanks for taking the time to leave us a review! 💛
It is an amazing rewards programs and my customers love and I love the fast and quick response whenever I run into any issues. Smile customer service is amazing
Thank you for your lovely review! We really appreciate you taking the time to write it. We are so glad that both you and your customers are getting enjoyment out of the rewards program!
We received a professional supported through Hannah. Nothing to complain.
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨
Wonderful service!
Thank you so much for taking the time to leave this review!
We really appreciate it 💖
Don't hesitate to reach out if you have any questions,
Smile Team ✨
Great customer service! Helpful as always. Thanks to Ezra for patiently answering all our questions.
Thanks so much for taking the time to leave a review!
- Smile Team ✨
We've been using Smile for about 3 years now and haven't had any major issues. It's fairly easy to use and tech support is always quick to respond if we ever have any questions.
Thank you for leaving this review - we appreciate it! We are so glad to hear our Technical Support team are quick to help you with any questions.
best loyalty app and Lisa is the best support. Thank you
Thank you so much for taking the time to leave this review 💖 We think Smile is the best loyalty app too 🤩
Lisa - Smile Team✨
Customer service is prompt, professional, and they help from a growing company perspective.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Hello, we are using the Smile rewards app as Shopify's main reward app.
We used the free plan, but happily, we have grown to the point where we can now use Smile's paid plan.
In the meantime, I had some difficulties, and when I contacted the CS center here, they handled the matter very quickly and kindly.
When using an app, the price and features when you first open it is important, but I think what is most important is how professionally they provide help when difficulties arise. Lynn P. who handled it for me. She was professional and so lovely. Once again, I would like to express my gratitude. Thank you!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Its a Must Have app for our store. The best this is that it engages the customer to buy again from us and not hopping on other websites.
They get motivated for buying more by the rewards they are getting by this app. I truly recommend this app. it is a win win situation for both sides. It really puts a smile on both customers and sellers as well!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨