Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,513)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Great customer service! Fast and informative!
Thank you for your review! We really appreciate it :)
We are still discovering the app but what we can already say is that the team is really amazing! A huge thanks to Hannah and Cole, they took the time to understand our requests and come back with clever solutions. Well done guys!
Thank you so much for leaving this fantastic review and for rating us 5-stars. Hannah and Cole are very clever, we agree! 😉
Thanks again! - The Smile.io Team
Really good and helpful customer service.
Thanks for taking the time to leave us a review! 💛
Ezra was very professional and kind. Follow up was amazing and helped me find a solution.
Thanks for taking the time to rate us 5 stars! So glad Ezra could help get you up and running. We really appreciate the review 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Muy buena atención y disposición para resolver cualquier duda. 100% recomendado!
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨
Great app! Setting up the account is so easy and user friendly! Customer service has been very helpful as well!
Thank you for your review. We are so pleased to hear that setting up your program was easy!
This is a great loyalty program and has great customer service!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Great customer service! I had a question and they replied very fast.
It's great that you were able to get a quick solution to your question! We hope you continue to enjoy the app.
The team at Smile is what made this app worth it, 100%. As a Web Designer, we all run into some bumps in the road. The communication was very easy and reassuring because you were talking to an actual person on the other side. It took a team to figure out the issue (Angie, Ezra, and Cole - you guys rock!) It was resolved and I was able to deliver the great news to my client - letting her know her site is good to go and seamless!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨
At Smile, the customer support has been incredibly friendly and supportive while we set up and manage our loyalty and referral program.
Thank you for your lovely review! I'm looking forward to watching your loyalty program thrive :) - Hannah