Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,646)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

August 13, 2024

Quick and helpful support. I had the pleasure of talking to Hannah!

Happy Gut Life
United States
8 months using the app
Smile.io replied August 14, 2024

Thank you for your lovely review! I'm so glad we were able to assist you, I look forward to watching your program grow :)
-Hannah

September 12, 2024

I recently installed Smile: Loyalty & Rewards onto my shopify store. The entire process was simple and streamlined. Hannah followed up several times to ensure that my implementation went well. So far, excellent.

Argital Australia
Australia
3 days using the app
Smile.io replied September 13, 2024

So glad to hear you're enjoying using Smile so far! We're excited to watch your loyalty program thrive :)

- Hannah

August 15, 2024

Great customer service! Helpful as always. Thanks to Ezra for patiently answering all our questions.

Underwear for Humanity
Australia
5 months using the app
Smile.io replied August 17, 2024

Thanks so much for taking the time to leave a review!

- Smile Team ✨

August 14, 2024

I really appreciate that the app integrates so well with Klaviyo and Shop for Karma. Very cool.

Freshfield
Canada
5 months using the app
Smile.io replied August 16, 2024

Thank you so much for taking the time to leave this review and rate us 5 stars 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

August 22, 2024

Lisa was great. Her communications were clear and helpful - including step-by-step screen shots and suggested text when I needed it. Thank you!

Perennial Refill Hub
United States
About 1 month using the app
Smile.io replied August 23, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

August 29, 2024

Best customer support ..Quick responses and solves issues

little jungle
India
16 days using the app
Smile.io replied August 31, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

July 31, 2024

We received a professional supported through Hannah. Nothing to complain.

Doonails
Cyprus
Over 3 years using the app
Smile.io replied August 2, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

August 22, 2024

thank you

zimocare
Germany
About 2 months using the app
Smile.io replied August 23, 2024

Thanks so much for taking the time to leave a review!

- Smile Team ✨

August 2, 2024

Really helpful customer serivce!

Loxx Hair
United States
Almost 2 years using the app
Smile.io replied August 6, 2024

Thank you for the kind words! 💛

August 16, 2024

perfect support from Lynn, hope i can fully use the plan

Yan Collection
New Zealand
3 months using the app
Smile.io replied August 17, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨