Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,646)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

January 9, 2024

Lisa was knowledgeable, prompt, and extremely helpful. Solid app and solid customer service.

Ayamaya Outdoors
United States
7 months using the app
Smile.io replied January 11, 2024

Thank you, we really appreciate your kind words. We agree Lisa is awesome.

Cheers

The Smile team

April 25, 2023

Great customer service from Lisa! Give her a raise!! Great customer service from Lisa! Give her a raise!!

Baked Bags
United States
7 months using the app
Smile.io replied April 26, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! We are happy that our support team has been able to offer assistance 😊

Smile Team ✨

April 27, 2022

Fantastic support from Jade! She was super speedy and efficient with dealing with our request.
Thank you so much for all your help :)

Bottle Bar and Shop
United Kingdom
7 months using the app
Smile.io replied April 27, 2022

It was lovely helping you today, thanks so much for taking the time to leave a review :) -Jade <3

May 30, 2016

I have not tried the app very much yet but so far so good. The instruction seems easy and very friendly :).

This That The Online Store
Thailand
7 months using the app
Edited June 16, 2016

Easy to set up. Looks like a great way to reward our sign and decal customers.

Signs By Salagraphics
United States
7 months using the app
February 17, 2017

So far so good, easy to use but does take some time especially with a large clientèle base.
Only been using the app a few days so shall report back!

Tactical Beard Oil
United Kingdom
7 months using the app
June 12, 2017

Works great! Thanks for making this app!

Dubiaroaches Net
United States
7 months using the app
May 29, 2016

Very easy to use and very helpful!! I feel like I have a partner in my success!

Tropicalkaren Jewelry
United States
7 months using the app
April 12, 2017

Wonderful App

Really helpful

Waikmeup
United States
7 months using the app
May 16, 2016

Seems to do what it says to do and i'm excited about what it could become for our customers.

Howdymatcha
United States
7 months using the app