Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,635)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.
Refine
-
By rating
Easy to use and awesome customer service
Yes, finally I found this great tool. Good customer service too!
Easy to use and setup. Big jump in price from free to 1st level but it would be handy to add customisation to the emails in free subscription.
Thank you so much for your kind review we really appreciate it. 🙏
Please let us know if there is anything else we can do to help.
Cheers,
The Smile team 💛
Very goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood!!!:)
Thank you so much for taking the time to leave a kind review!
- the Smile Team :)
This app is extremely easy to set up and maintain on an ongoing basis. Currently running their points and referrals programs which work really well together. The support team has been super helpful! I really like the way that it integrates with Klaviyo. I'm able to trigger several automated flows to customers based off of rewards information and send very personalized campaigns. I highly recommend Smile to anyone looking to better their customer lifetime value!
Thank you so much for your review! We work hard to create meaningful integrations - glad you're loving it! 🐼
We researched several Apps to add a Loyalty program for our retail and eCommerce customers a few months ago. It was easy to integrate with Shopify.
We did run into a few issues with customers using points to pay, and although SMILE & Shopify will need to resolve the conflict, David offered us a manual work-around as a possible temporary solution. Although we decided this wasn't for us, his extra work was very much appreciated. And recently we had an issue with upgrading, and David once again offered us a solution that was helpful and demonstrated SMILE's desire to work with all types of vendors, small & big. I would highly recommend this App to anyone...............Lydia
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Lynn, is very knowledgeable, quick to respond and solve the problem I was having with my Smile reward program. It took her no time to provide guidance instructions that was easy to follow. I was very pleased with the help I received. Thank you!
Thank you so much for your review. We agree that Lynn is awesome! 🤩 Please reach out if we can help with anything else 🙏
Cheers
The Smile team 🤗
Nice app! and fast support. I have a few customers that sign up, but not a lot so I tried to do some advertising on my facebook page to get people to sign up.
So far so good. Easy to set up.
Everything you need for your loyalty program is all in here. Easy to setup, easy to manage your customer's point amount, importing exporting is really easy as well. And most importantly, Smile's support team is undoubtedly top-notch. Quick yet simple to understand.
Thank you! 😊 Best of luck with your program, we are always here if you need us! 🥳