Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,645)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Great App easy to use would highly recommend.
looks good so fare, just installed it, very good immediate help even at 4am :).
Thank you for your kind review we are happy to help and try to deliver customer service when you need it.
Please reach out if there is anything else we can help with.
Cheers
The Smile Team
Smile is very easy to use and to set up. The support you get is phenomenal and quick to respond to you!
Thank you so much for your 5-star review 💖
So far SMILE.IO has been fantastic, very robust with a ton of features and have just found out that even displaying a 'Refer a Friend' banner is shown at the end of a checkout is included to all customers if FREE plans! That is awesome. Their support is also great, even replying to me with a video to show me how to fix something! Highly highly recommended and thank you Joshua for the support!
So great chatting with you today! We look forward to helping you continue to grow, thanks for this amazing feedback! We appreciate you! 😄
Cheers,
Joshua - Smile Team 🧙♂️
I've been using Smile for a while now and really loved how easy it was to implement. I needed to speak to support today about an issue I was having that I thought was on their end. The error I was getting was not directly related to the app, but support was wonderful in helping me troubleshoot. They were also very quick to respond.
Thank you so much for your kind review we really appreciate it. 🙏
Please let us know if there is anything else we can do to help.
Cheers
The Smile team 💛
i was afraid to use this app because of the expensive tires , after trying the free version i can say it is one of the best loyalty apps and there support are very nice even i am on the free version heheehe
all the best to them
Thank you so much for leaving us a review! Our Free Plan is a great starting point, and we have many merchants who have successfully launched their rewards program while on this plan. If you ever have any questions on how you can fully utilize your free plan in the future, please feel free to reach out to us!
Great way for us to engage with our customers!
I must have accidentally clicked the upgrade button when signing up for my account for the first time and didn't realize it until months later. But to my relief, the prompt and courteous customer service folks reversed the payments as there had been no activity on my account until today. This left a positive impression on me, and makes me more confident that I'll intentionally upgrade once I start using Smile. Thank you!
Thank you so much for your kind review. We are delighted we could help with your upgrade issue. We are always happy to look for the best outcome for our merchants.
Cheers
The Smile Team
This is exactly what I need for my small clothing business, honestly. I really love this and I think that the numbers they give you to start out with are perfect.
it's perfect for my newbie store with Free plan of amazing tools like Smile.io.
I can easily set up everything by myself even when I am not a tech savvy.
😃 We're so happy to be a part of your new store! We're also glad to hear you found it easy to set up!