Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,368)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs, noting its user-friendly interface and exceptional customer service. They appreciate the straightforward setup, ease of use, and the significant improvements in customer retention and engagement. The responsive support team, including staff members like Lisa, Lynn, and Joana, is frequently praised. Merchants also value the reliable performance and smooth integration with Shopify, which contributes positively to business growth through increased sales and repeat business.

March 8, 2015

Very good app and customers really like being able to earn points. Very easy to set up and get started.

OTR World
United States
6 months using the app
February 21, 2017

Great app so far!! My customers are loving it!

Birdsflystudios
United States
6 months using the app
February 16, 2018

Maggie,

was awesome she helped me right away and solved the issue within seconds

Santiagoinc
United States
6 months using the app
March 11, 2022

The app itself is pretty awesome, it allows you to customize multiple things, and overall it looks fantastic. I need to say that their customer service is SUPERB, special mention to Nicole here as she walked the extra mile to make sure we were happy and fully set. 200% recommended!!!

La Patata Inteligente
Spain
6 months using the app
Smile.io replied March 14, 2022

Thank you so much for this amazing review! We agree - Nicole is the best! So glad to hear that you got the help that you needed 💖 Don't hesitate to reach out to us whenever!

August 8, 2017

What a great idea, customers of Arms Boutique love it.

Arms Boutique
Canada
6 months using the app
July 30, 2017

Love the fact that even the FREE Version is actually useful !
Will upgrade once my business grows.

Alspark
Canada
6 months using the app
January 7, 2022

Works like it says it does, and support staff who go above and beyond to make sure everything is humming along like it should be.

True Coffee Roasters Shop
United States
6 months using the app
Smile.io replied January 7, 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

May 23, 2021

Great way to get clients to stay with the business as they collect points. Easy to use and integration was easy.

Myuz Makeup Artistry and Esthetics
Canada
6 months using the app
Smile.io replied May 26, 2021

Thanks so much for the 5-star review 🌟So glad to hear that Smile was easy to use, and we're also looking forward to engaging your customers!

March 12, 2017

Just started - so pretty new to this. But so far seems to be amazingly simple, and pretty much a no-brainer for anyone who is serious about selling online. I will follow up a review after a couple of months. Stay tuned!

Jennifer A York
Canada
6 months using the app
April 5, 2016

I am so thrilled with the ease of use with the sweet tooth app!!. It is really making my dreams come true of providing value to my customers through a reward program that tells my customers how awesome they are!! Sweet Tooth is awesome!!

Nissentials
United States
6 months using the app