Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,368)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs, noting its user-friendly interface and exceptional customer service. They appreciate the straightforward setup, ease of use, and the significant improvements in customer retention and engagement. The responsive support team, including staff members like Lisa, Lynn, and Joana, is frequently praised. Merchants also value the reliable performance and smooth integration with Shopify, which contributes positively to business growth through increased sales and repeat business.

October 3, 2016

Excellent app, my customers love it!

Groomers Seafood
United States
6 months using the app
July 12, 2016

had a good experience and engaging the customer to come back again....

Jithendra 2
India
6 months using the app
September 6, 2018

Amazing app. Awesome that they offer free plans! I feel like this genuinely increases conversions and boosts customer satisfaction tenfold.

Living Industries
Australia
6 months using the app
July 4, 2019

the basic plan is super great for small start ups, they offer a basic plan for rewards and referrals. I'll definitely consider upgrading when the time comes because its great platform with a great, easy to use layout. The widget is in the corner of the website and the Smile branding is super small and not in your face like other free plans :)

Stripped Beauty
United States
6 months using the app
Smile.io replied July 4, 2019

Thank you for the five-star review! We really appreciate it as well as the awesome feedback. 😊

February 3, 2017

This app is.... Revoltingly good.

Scarlettandjo
United Kingdom
6 months using the app
March 22, 2018

Customer service is awesome and incredibly fast. The app is really useful too. Thanks

My Survie
France
6 months using the app
April 8, 2022

This App is great and very useful to the webmaster. The customer service is very responsive and helpful!

Fundspring.hk
Hong Kong SAR
6 months using the app
Smile.io replied April 8, 2022

Thanks so much for the kind words about our team and app 🤩

May 3, 2016

Easy to use which I'm happy about and I believe it's going to be a great way for me to boost sales.

Conquest Clothing Company
United States
6 months using the app
July 4, 2022

Nicole was a dream, I might steal her from SMILE.IO
She helped me understand, fix and upgrade my site for customer facing and back-end links so I can cross promote my new rewards channel. This platform is just as easy as running my shopify store. I always wanted a rewards space but thought it would be too difficult to set up- Cheers best thing ever!

AKT Therapy Elemental Skincare
United States
6 months using the app
Smile.io replied July 4, 2022

It was a pleasure chatting with you today! Thanks for the gifs & laughs 😂 We are so glad that you found Smile easy to set up and appreciate your kind words! 💛 Nicole

July 17, 2019

This is a great app. I have had a positive experience and would recommend it to all. The rewards are great for customer retention.

Cat Crazy
United States
6 months using the app
Smile.io replied July 17, 2019

Thank you so much for the five-star review, and for recommending us to your friends! 🙂