Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,368)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs, noting its user-friendly interface and exceptional customer service. They appreciate the straightforward setup, ease of use, and the significant improvements in customer retention and engagement. The responsive support team, including staff members like Lisa, Lynn, and Joana, is frequently praised. Merchants also value the reliable performance and smooth integration with Shopify, which contributes positively to business growth through increased sales and repeat business.

February 2, 2019

Loaded quick. launched in a few minutes. Very happy with the Shopify integration. The quick survey helped us identify the right tool to use. Would recommend

Haven Mattress
Canada
6 months using the app
Smile.io replied March 27, 2019

Thanks so much for the five-star review! We try to make the experience as user-friendly as possible so you can get to rewarding your customers ASAP! :)

September 2, 2018

Install = great decision! I am amazed how good this app is! A+++

Awaymore Ltd
Bulgaria
6 months using the app
September 7, 2018

This is the first app that I have not encountered any problems, extremely quick with set up, easy to customise. 5 star rating. Well deserved.

Revive Wear
Australia
6 months using the app
March 7, 2019

Customer support is quick and helpful. The Smile app is easy to set up and their knowledge base is an excellent source of information. The customization and branding options are amazing.

Clozet Queenz
United States
6 months using the app
Smile.io replied March 26, 2019

We work hard to equip our merchants with the best resources possible. The five-star review is really appreciated! Thank you!

March 22, 2017

Love, it! Simple and easy to use and gets the job done!

Mediterranean Charm
United States
6 months using the app
August 11, 2021

The app is a huge upgrade from the previous loyalty program we've used for over 6 years and their support has been fantastic for helping with any questions. Happy with the switch to Smile.

Once Upon a Tee
United States
6 months using the app
Smile.io replied August 12, 2021

Thanks so much for the endorsement. It's great to hear that you've found the switch to be a worthwhile upgrade for your business. Have a fabulous day!

Edited February 1, 2022

I uninstalled smile.io and then I RE-installed smile.io and they were insanely helpful with the re-integration. Major THANKYOU to Maria at customer support!

Wisdom Supply Co.
United States
6 months using the app
Smile.io replied January 17, 2022

Thanks so much for the kind words about our team and app 🤩

We aim to make things as intuitive as possible, and our all-star support team is here for anything else you may need assistance with!

May 9, 2016

Sweet tooth is an excellent way to offer rewards to customers and build a loyalty program. I'll certainly use on future stores and recommend to others.

Prosperityguy
United States
6 months using the app
November 22, 2016

This is really going to help my online store to gain loyal customers

Cjc World
United States
6 months using the app
Edited July 10, 2019

Really like how this app allows customers to keep track of rewards and share referral codes. Very fun and easy to use.

Urbane Bangs
United States
6 months using the app
Smile.io replied July 10, 2019

Thank you for the five-star review! We really appreciate it! 😃