Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,634)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

December 28, 2020

We faced some issues signing in to the Smile app and was taken back to our homepage. There are helpful troubleshoot articles provided by Smile but in the end was able to solve the issue by re-applying the app. The Smile team was quick to get back provide back end support. Overall, it's an easy to use app and you can most certainly feel the warm smiles from the team behind Smile. :)

Mossery
Malaysia
8 months using the app
Smile.io replied December 29, 2020

Thank you so much for your kind works! We're so glad to hear that our team was able to help out quickly. Happy Holidays! 💖

January 5, 2016

Love how easy this is. Thank You!

Thenakedgoods
Hong Kong SAR
8 months using the app
Edited August 21, 2023

The to-go app for Loyalty & Rewards. Beautiful interface! Easy to use and intuitive back end. all you want your Loyalty program to be. And now the grow plan has the VIP tiers! ❤️‍

Kastel Shoes
Norway
8 months using the app
Smile.io replied January 13, 2023

We really appreciate this fantastic review! All we want is for it to help business owners like yourself. We'll let our customer service team know you appreciated them 💯

January 19, 2017

good app

Chancemaker1
Hong Kong SAR
8 months using the app
September 24, 2015

Excellent app. Easy setup. Would recommend to anyone thinking of a Customer Rewards Program.

Lifejoymantra
United States
8 months using the app
October 23, 2023

Great so far. The live support has helped a lot.

Scrubbies
South Africa
8 months using the app
Smile.io replied October 24, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

May 16, 2016

Love how much I can customize the reward settings, all for free. Really feel like this is going to set our store apart!

Victorystation
United States
8 months using the app
August 23, 2023

Jade was so kind to work with and helped me get my customer's points fixed. Quick, easy, and knowledgeable!

The Neon Daisy LLC
United States
8 months using the app
Smile.io replied August 24, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

September 11, 2016

Love the app. Very easy to set up.

Wingedwolfcreations
United States
8 months using the app
January 30, 2024

Starting out with Smile, everything has been smooth sailing so far. Support responds quickly and is skilled and polite in their messaging.

Apteekki 360
Finland
7 months using the app
Smile.io replied January 31, 2024

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶

Yours in Loyalty,

✨ Smile Team ✨