Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,425)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

November 15, 2015

I like this app. App helps to create a close relationship with the client. This is very important. However, a free version is a little limited.

Garaishop Com
United States
5 months using the app
November 26, 2016

Great experience for both the company and our customers

Ja Moon
United States
5 months using the app
May 31, 2016

So far so good! Loving the different abilities of the app, perfect for what I was looking for!

Privileged Clothing
United States
5 months using the app
July 17, 2023

The app is easy to use and the customer support team is super helpful and fast to response to. The integration with other third party apps like Klaviyo also add value to our customer experience. :)

Wanderlust + Co Singapore
Singapore
5 months using the app
Smile.io replied July 18, 2023

We appreciate you taking the time to leave a review! We're so glad that our Klaviyo integration is helping add to your customer experience and that our support was quick and helpful. Don't hesitate to reach back out if there is anything else we can do for you :)

December 20, 2017

Great app with great tools. But the best is the amazing support you get, especially from an amazing member of their staff called Maggie.

The Vapoury
United Kingdom
5 months using the app
July 8, 2016

Easy to use & something anyone who is selling something should have.

Homeforweirdos
United States
5 months using the app
February 2, 2018

Great customer service definitely looking too start the program in the near future.

Grantz Watches Co
Canada
5 months using the app
November 9, 2021

This app is so user friendly and easy to integrate on your website. So many different features and custom options. The customer service is great and they have a lot of ressources available to help you achieve your goals. The possibilities are endless! Very happy with our choice :)

Squish Candies Canada
Canada
5 months using the app
Smile.io replied November 9, 2021

Thank you so much for leaving us this amazing review 💖 We're happy to hear that you're enjoying the app!

February 14, 2023

Very perfect solution to my problem, quick response! Very professional, very nice and responsive, thanks again!

FuGui Tide play
China
5 months using the app
Smile.io replied February 15, 2023

You're welcome anytime, we're happy to know we quickly provided the best solution for you! Thank you for your time and the kind words 💛

August 16, 2016

Great app so far, fantastic that it's got so much on the free programme. Look forward to my customer's extra happy faces :D with their SWEET smiles!

Zerodegreez
United Kingdom
5 months using the app