Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

November 23, 2021

We've just started using Smile and all of our customers like it so far! It is easy to start up and everyone is so helpful when you message (and quick to reply). So far so good!

The Summer Kitchen
United States
2 months using the app
Smile.io replied November 23, 2021

That's fantastic! So glad to hear your customers are liking Smile so far and it's been easy to set-up 😊Thanks for the review!

September 29, 2016

Great free options. Will be upgrading though

Gypsy Rebellion
United States
2 months using the app
May 11, 2016

This is an awesome app. Very easy to use and a great way to boost sales. Also takes a lot of manual work out of tracking referrals and coupons. :-) Thanks Sweet Tooth

Enajve Collection
United States
2 months using the app
April 9, 2016

Trying to explore but for now looks simple and amazing.

Pickypicksco
Pakistan
2 months using the app
Edited March 13, 2017

I could make it work now in my settings sections

Fullmodaonline
Ecuador
2 months using the app
August 8, 2014

Application seems to be off to a good start.

Shopify integration is now seamless with a tab integration which works great. Some features needed are color and text customization of the tab bar and customization of the "Points Store" including images and text.

When a customer signs up for the program, you are able to reward them with however many points you wish and you are also able to configure how much each point is worth and how many points are rewarded per dollar spent. But, one feature that could send this application through the roof is if we, the store, are able to reward customers for other actions on the site (i.e., sharing a product, referring a friend, subscribing to a newsletter, commenting on a blog post, writing a product review, etc.)

This application is in beta so the team is definitely hard at work developing it. We will continue to stand behind Sweet Tooth as we see nothing but untapped potential and look forward to seeing what features are rolled out in the months to come.

Support is very friendly and quick to help. Very easy to connect with so if there are any issues, the Sweet Tooth team is always available and willing to step in and help.

With a little bit of work and more features, this could be a ten star application -- worth more than any other rewards program application and could turn up to be priceless.

D&M Collectibles
United States
2 months using the app
April 6, 2017

EAST TO USE AND INSTALL A MUST FOR ECOMMERCE SITES

Joe Smart
Canada
2 months using the app
Edited April 1, 2019

The app is totally great but regarding the pricing for the Growth Plan, I would prefer 24$ for up to 1000 users and 12$ for every additional 500 users. Like this I would definitely rethink for a Growth Plan to attract customers. :)

Jawolry
Switzerland
About 2 months using the app
Smile.io replied April 1, 2019

Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants! We'll be reaching out to you via email to chat more :)

October 3, 2016

Just started using it today. Gets confusing trying to make sure all the right codes are getting exported/imported.

Sticker With Me
United States
About 2 months using the app
March 31, 2017

It was easy to install and seems like it will do what it's supposed to do. I guess we shall see.

Bathporium
United States
About 2 months using the app