Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

July 16, 2021

We've just implemented Smile and have had a few online redemptions! Their support team helped me set up in-store redemption through our POS. Giving it 4 stars for user friendliness and concept, haven't used it long enough to see if it gets a fifth!

The Truth Beauty Company
Canada
3 months using the app
Smile.io replied July 16, 2021

Thanks for sharing your kind and honest feedback :) We'd love it if you could come back and update the review once you've had some more time with the app! 💫

January 14, 2017

Pretty nice, they lock a lot of things behind a paywall.

Mobile Coins
United States
3 months using the app
March 30, 2016

Very nice addition to my shop!

Keenaprints
Philippines
3 months using the app
June 6, 2017

It is good and easy to setup. But limited in the discount function.

Mycloestyle
Malaysia
3 months using the app
July 27, 2017

just wanted to express what a great employee you have..Abby took time to even create a quick video to let me see what she was talking about. She is very knowledged with the ap and a great person to chat with. Shes a keeper

Doggie Zoom Zoom
United States
3 months using the app
May 8, 2016

Great Idea. Working great so far!

Aqualife Corporation
United States
2 months using the app
May 15, 2017

it is great app. Reasonable as well for new setup as the intial cost is 0 until you hit 500 customer which is reasonable as for new starters like me reoccuring cost is always a big issue in the setup stage. Thumbs up!

Hello Foodies
Singapore
2 months using the app
February 1, 2017

So far pretty good. Slight issue with the Friend Referral discount code. The codes are not importing. We will see how customer support is.

Majestys
United States
2 months using the app
April 3, 2017

looks good so far! Hope it catches lots of customers

Campton Clothing Apparel
Canada
2 months using the app
March 17, 2017

Good, but expensive. And missing some features I would want.

Simplyearth
United States
2 months using the app