Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,549)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Love Smile! I was very apprehensive about adding rewards app to my store because I don't code. But Smile is very user friendly. The support is also one of the best I have experienced. I would recommend it to everyone.
Thank you so much for sharing, we are happy that we were able to help! 💖
We are still discovering the app but what we can already say is that the team is really amazing! A huge thanks to Hannah and Cole, they took the time to understand our requests and come back with clever solutions. Well done guys!
Thank you so much for leaving this fantastic review and for rating us 5-stars. Hannah and Cole are very clever, we agree! 😉
Thanks again! - The Smile.io Team
Great customer service! Fast and informative!
Thank you for your review! We really appreciate it :)
Ezra was very professional and kind. Follow up was amazing and helped me find a solution.
Thanks for taking the time to rate us 5 stars! So glad Ezra could help get you up and running. We really appreciate the review 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
The team at Smile is what made this app worth it, 100%. As a Web Designer, we all run into some bumps in the road. The communication was very easy and reassuring because you were talking to an actual person on the other side. It took a team to figure out the issue (Angie, Ezra, and Cole - you guys rock!) It was resolved and I was able to deliver the great news to my client - letting her know her site is good to go and seamless!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨
Great customer service! I had a question and they replied very fast.
It's great that you were able to get a quick solution to your question! We hope you continue to enjoy the app.
Great app! Setting up the account is so easy and user friendly! Customer service has been very helpful as well!
Thank you for your review. We are so pleased to hear that setting up your program was easy!
This is a great loyalty program and has great customer service!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
It would be more convenient if the interface had the ability to switch languages. Right now, I'm unable to find the language switch option.
Thank you for your feedback here - we will look to see if this is something we can action for Merchants in the future! We hope you continue to enjoy the app :)
Great customer service. I reached out about the new plan, and she walked me through it and explained how things work.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨