Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (3,989)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases, noting an increase in average order value through its loyalty program. It's easy to use, integrates seamlessly with Shopify, and supports customization across online and in-store channels. The customer support team is praised for its responsiveness and effectiveness in assisting with setup, customization, and troubleshooting.

April 22, 2025

Service client réactifs et à l'écoute !

La Maison Cheveux
France
30 days using the app
Smile.io replied April 23, 2025

Thank you for taking the time to review us! We really appreciate it.

February 20, 2025

Very good support from Lisa.
Prompt to reply and solved the issue quickly.

Sow & Arrow
United Kingdom
29 days using the app
Smile.io replied February 22, 2025

Thank you so much for taking the time to leave this review 💖

April 8, 2025

Angie was of great assistance and quick to respond.

OTC&A
United States
5 months using the app
Smile.io replied April 10, 2025

Thanks for leaving this review! We think Angie is great too!

March 26, 2025

Very easy to use. Customer support is very timely.

Monument Grills
United States
10 months using the app
Smile.io replied March 28, 2025

Thank you for taking the time to leave this review!

March 5, 2025

Very good app so far! It allows me to do what I need and Jade has been very helpful helping me out with some questions I had :)

Let's Puzzle
Denmark
About 2 hours using the app
Smile.io replied March 7, 2025

Thank you for taking the time to leave a review!

November 4, 2024

Excellent Loyalty and Rewards app! I had some issues implementing a few of the features and was helped and taken through it step by step. Thanks so much Hannah!

Battle Honours 3D ™
United Kingdom
About 1 year using the app
Smile.io replied November 5, 2024

Thank you for leaving such a lovely review. Glad to get those features up and running! We look forward to watching your loyalty program thrive - Hannah :)

January 23, 2025

In a market full of loyalty and rewards programs, Smile.io stands out not just for their technology, but for their unwavering commitment to their customers. Highly recommended!

Sipology.ca
Canada
8 months using the app
Smile.io replied January 25, 2025

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

June 24, 2025

Thanks Lynn!

EcoTail Pets
United States
3 months using the app
Smile.io replied June 26, 2025

So glad you had a great experience with Lynn! Thanks for leaving this review 😊

Don't hesitate to reach out in the future if you ever need anything!

- Smile Team ✨

January 3, 2025

Smile.io's Customer service was best of the best. Shelby was quick, responsive, helpful, kind. Thank you!

HOW TO CAKE IT
Canada
About 5 years using the app
Smile.io replied January 5, 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

July 19, 2024

The app is very easy to set up and great to use though I do think a couple items like VIP and expiry points should be offered in starter as well, overall it’s great.
The support staff - even better! Thanks Lynn

Vach Cittoni
Canada
6 months using the app
Smile.io replied July 23, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩