Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,646)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Helpful and quick customer service. I find the integration works well and provides good value overall.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
The app is great - there is a lot to offer even with the free plan. Customer service is outstanding as well and very quick to respond.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
I had some questions about the Smile app integrations with Klaviyo and the employee I spoke to, Andreandana, was super helpful!
Thank you for leaving us a review!
I had an issue with the invoicing and Lynn provided me a fast and accurate solution. Great customer service!
Thanks for your review! We are happy to hear Lynn was able to provide great service :)
It's very intuitive to use. Seamless experience. Their customer service is excellent too!
Thank you for taking the time leave a review! We're glad to hear that you've found it easy to use 🤩
- Angie and the Smile Team ✨
shout out to Andreandana, i have experienced errors and they have responded immediately to make sure the error is solved . Thank you!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Andreandana - Smile Team✨
I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Smile. Lynn got back to me very quickly and showed me what I needed to do to embed the app in our Shopify theme. I solved the problem quickly according to her guidance. I like her professionalism.
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩
We appreciate the clean and elegant design of smile.io. We have installed smile.io in all of our Shopify stores, which not only helps us maintain better customer relationships but also brings real value to our customers — because through smile.io, we offer more discounts to our customers. We believe that smile.io has reached the highest standard of Shopify apps, and whenever we encounter an ugly or inefficient app, we think about how great it would be if the smile.io team designed this product or feature instead. :)
Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!
awesome support, Joana was very helpful, greatly extended trial period so I could get a full understanding of how the platform works.
So glad Joana was able to assist you and thank you for your lovely review!
quick response and very helpful!
So glad to hear you have a lovely experience speaking with our support staff! Thank you for your review!