Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,634)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

May 29, 2016

Very easy to use and very helpful!! I feel like I have a partner in my success!

Tropicalkaren Jewelry
United States
7 months using the app
April 12, 2017

Wonderful App

Really helpful

Waikmeup
United States
7 months using the app
May 16, 2016

Seems to do what it says to do and i'm excited about what it could become for our customers.

Howdymatcha
United States
7 months using the app
September 8, 2016

Easy to set up and use, plus my customers love it!

The Superglow Co
Canada
7 months using the app
December 5, 2015

Great App easy to use would highly recommend.

We Are Nuts And More
United States
7 months using the app
March 12, 2021

Smile is very easy to use and to set up. The support you get is phenomenal and quick to respond to you!

FOUNT
United States
7 months using the app
Smile.io replied March 12, 2021

Thank you so much for your 5-star review 💖

May 26, 2022

So far SMILE.IO has been fantastic, very robust with a ton of features and have just found out that even displaying a 'Refer a Friend' banner is shown at the end of a checkout is included to all customers if FREE plans! That is awesome. Their support is also great, even replying to me with a video to show me how to fix something! Highly highly recommended and thank you Joshua for the support!

The Shisha Shop
United Kingdom
7 months using the app
Smile.io replied May 26, 2022

So great chatting with you today! We look forward to helping you continue to grow, thanks for this amazing feedback! We appreciate you! 😄

Cheers,
Joshua - Smile Team 🧙‍♂️

August 23, 2023

I've been using Smile for a while now and really loved how easy it was to implement. I needed to speak to support today about an issue I was having that I thought was on their end. The error I was getting was not directly related to the app, but support was wonderful in helping me troubleshoot. They were also very quick to respond.

Simply Sues Naturally.com
United States
7 months using the app
Smile.io replied August 25, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers
The Smile team 💛

June 17, 2021

i was afraid to use this app because of the expensive tires , after trying the free version i can say it is one of the best loyalty apps and there support are very nice even i am on the free version heheehe
all the best to them

CALI
Oman
7 months using the app
Smile.io replied June 17, 2021

Thank you so much for leaving us a review! Our Free Plan is a great starting point, and we have many merchants who have successfully launched their rewards program while on this plan. If you ever have any questions on how you can fully utilize your free plan in the future, please feel free to reach out to us!

July 31, 2016

Great way for us to engage with our customers!

Adamelements
Taiwan
7 months using the app