Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,634)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

January 9, 2024

Lisa was knowledgeable, prompt, and extremely helpful. Solid app and solid customer service.

Ayamaya Outdoors
United States
7 months using the app
Smile.io replied January 11, 2024

Thank you, we really appreciate your kind words. We agree Lisa is awesome.

Cheers

The Smile team

October 16, 2023

I must have accidentally clicked the upgrade button when signing up for my account for the first time and didn't realize it until months later. But to my relief, the prompt and courteous customer service folks reversed the payments as there had been no activity on my account until today. This left a positive impression on me, and makes me more confident that I'll intentionally upgrade once I start using Smile. Thank you!

Superstitchous
United States
7 months using the app
Smile.io replied October 18, 2023

Thank you so much for your kind review. We are delighted we could help with your upgrade issue. We are always happy to look for the best outcome for our merchants.

Cheers

The Smile Team

November 8, 2016

This is exactly what I need for my small clothing business, honestly. I really love this and I think that the numbers they give you to start out with are perfect.

Hip And Curvy Clothing
Canada
7 months using the app
June 13, 2020

it's perfect for my newbie store with Free plan of amazing tools like Smile.io.
I can easily set up everything by myself even when I am not a tech savvy.

Dong Hai Fish Market
Australia
7 months using the app
Smile.io replied June 16, 2020

😃 We're so happy to be a part of your new store! We're also glad to hear you found it easy to set up!

February 27, 2024

Great app all around - mature but modern. So easy to configure and integrate, full of well-thought-out features. Excellent support too! I've used it on many client stores over the years.

Cara & Co Craft Supply
Canada
7 months using the app
Smile.io replied February 28, 2024

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ The Smile Support Team ✨

August 9, 2022

So far it is working quite well. My customers are getting the rewards for the purchases they make. Smile app Screen is very intuitive and easy to work with.

Twylight Crow
United States
7 months using the app
Smile.io replied August 9, 2022

Thanks so much for taking them time to leave a review, we really appreciate it :)

March 8, 2016

Awesome customer loyalty program. VAPRCANADA.COM now proudly offers loyalty reward points via Sweet Tooth!

VAPRCANADA.COM | Canada's #1 Online Vape Shop

Canadavapr
Canada
7 months using the app
Edited June 2, 2021

Love it!! I used to have it years ago and tried another option, but am returning to this app. Thank you. Linda Singh, Sitara Collections

Sitara Collections
United States
7 months using the app
August 8, 2016

I just got Sweet Tooth, and I must say, it is very easy to use and adds value to my store. As a new store, I want to do everything possible to promote my store, and widen my audience. Sweet Tooth helps with that very easily.

Plr For Businesses
United States
7 months using the app
September 28, 2023

Smile rewards has opened up an added layer of engagement in my shop which has allowed me to grow my businesses in a fiscally more responsible way. The level of customization, even at a low tier level is also pretty unparalleled to other applications I have tried out.

Oh, and their customer service is *chef's kiss*

For The Run
United States
7 months using the app
Smile.io replied September 29, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team