Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,634)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

Edited August 4, 2016

we love rewarding our customers.thank you Sweet Tooth!

Myyogalove
Türkiye
7 months using the app
October 1, 2020

Moved over from Loyalty Lion mainly for price, but have found better and easier functionality as well as great customer service. Maggie helped me with integrations and was fast and efficient. Thumbs up

SASKIA
United States
7 months using the app
Smile.io replied October 5, 2020

Thank you so much for this amazing review! We are so glad to hear that you're finding our app easier to use, and that our support team was able to help 💖

April 14, 2023

Amazing app! Amazing help and support from Jade! Absolutely great. thank you. Cannot recommend these guys enough.

Sellier
United Kingdom
7 months using the app
Smile.io replied April 14, 2023

Thank you so much for your kind words , we are happy to hear that you are enjoying Smile❤️ - Jade & The Smile Team <3

Edited April 13, 2023

Excellent & helpful as always- quick and easy responses! Lisa has helped us a few times and is always super friendly and helpful!

TOVAA
United States
7 months using the app
Smile.io replied February 16, 2023

Thank you so much for this lovely review! It was a pleasure chatting with you and I'm so glad that I was able to help with all your questions today 💪✨

- Lisa & the Smile Team 💛

June 14, 2023

Amazing customer support and easy to use admin. Lisa was a big help in guiding me through how to roll-out Referrals prior to Rewards. Panel options are there to do this gracefully!

Gratsi
United States
7 months using the app
Smile.io replied June 14, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

Edited August 24, 2016

I've been using this app for a few months now and it has really been a godsend! Sweet Tooth helped me streamline my rewards into one program. This automated system has saved me so much time and effort! Love it!

Love Kim
United States
7 months using the app
March 21, 2016

Only starting but seems user friendly. and easy to manage

Shop Allasta
United States
7 months using the app
May 9, 2016

Excited to try this! We have had a Loyalty Program for 10 years, but never a way to translate it with our online customers. This seems like the perfect solution, with a straight-forward setup!

Harmony Scott
United States
7 months using the app
February 8, 2021

excellent service! they answered to all of our inquiries and quite fast too. the app is easy to use!

Tozando International
Japan
6 months using the app
Smile.io replied February 8, 2021

Thanks for writing us this review 🌟 So happy to hear how easy to use Smile has been, and that you've received all the support you needed!

November 1, 2023

I have been loving Smile and found customers have become more incentivized to purchase for reward points. I recently had a call with Mackenzie from the Smile team to go over some BFCM strategies, and it made me love Smile even more! Great program, great people. Highly recommend!

Get Into The Limelight
United States
6 months using the app
Smile.io replied November 3, 2023

Thanks for leaving a review! We agree that Mack is indeed excellent 💛💛💛

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨