Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,623)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

Edited July 27, 2022

Nicole was very patient with all my questions, she explain clear for me. English is not my first language.
All my doubts were clear out. Super great service

D' Nona Shop Boutique
United States
6 months using the app
Smile.io replied July 27, 2022

It was so great chatting with you today! I'm so glad that we were able to help you out. Thanks so much for taking the time to leave a review. We really appreciate it!
💛 Nicole

September 15, 2016

Very easy to install, so far so good!

Pelican Coolers
United States
6 months using the app
April 5, 2016

Very easy to start up and customize. On the first day that I released the reward program, I've had positive comments from customers. Comments such as "I wish this was out last month!" were common haha.

Love the app. Thanks guys!

Portal Botanicals
United States
6 months using the app
March 8, 2015

Very good app and customers really like being able to earn points. Very easy to set up and get started.

OTR World
United States
6 months using the app
February 21, 2017

Great app so far!! My customers are loving it!

Birdsflystudios
United States
6 months using the app
February 16, 2018

Maggie,

was awesome she helped me right away and solved the issue within seconds

Santiagoinc
United States
6 months using the app
March 11, 2022

The app itself is pretty awesome, it allows you to customize multiple things, and overall it looks fantastic. I need to say that their customer service is SUPERB, special mention to Nicole here as she walked the extra mile to make sure we were happy and fully set. 200% recommended!!!

La Patata Inteligente
Spain
6 months using the app
Smile.io replied March 14, 2022

Thank you so much for this amazing review! We agree - Nicole is the best! So glad to hear that you got the help that you needed 💖 Don't hesitate to reach out to us whenever!

August 8, 2017

What a great idea, customers of Arms Boutique love it.

Arms Boutique
Canada
6 months using the app
July 30, 2017

Love the fact that even the FREE Version is actually useful !
Will upgrade once my business grows.

Alspark
Canada
6 months using the app
January 7, 2022

Works like it says it does, and support staff who go above and beyond to make sure everything is humming along like it should be.

True Coffee Roasters Shop
United States
6 months using the app
Smile.io replied January 7, 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!