Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,549)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

June 11, 2024

At Smile, the customer support has been incredibly friendly and supportive while we set up and manage our loyalty and referral program.

Love Cherish
Ireland
3 months using the app
Smile.io replied June 12, 2024

Thank you for your lovely review! I'm looking forward to watching your loyalty program thrive :) - Hannah

June 4, 2024

The support guys at Smile are always responsive and very helpful in answering any questions that crop up from time to time.

Cycology Clothing UK
United Kingdom
About 1 year using the app
Smile.io replied June 7, 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

June 10, 2024

Amazing support rendered by the team -- shoutout to Lynn and Ezra for the consistent follow ups and resolving an issue that I was facing!

GINLEE Studio
Singapore
Over 4 years using the app
Smile.io replied June 12, 2024

Thank you for your review. We are so glad you got some great support from Lynn and Ezra (we think they're great too!)

April 24, 2024

Lynn was super helpful and got me what I needed right away. I love the app, and it works great. Customers are also very happy with the reward system. Thanks, Smile.io!

HMA Lab Supply
United States
Over 4 years using the app
Smile.io replied April 25, 2024

Thanks for taking the time to rate us 5 stars! So glad Lynn could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

June 25, 2024

Support team, Erza was very helpful in assisting us with the integration of Smile.io to Hydrogen Shopify until it was successful.

Antikode
Indonesia
18 days using the app
Smile.io replied June 27, 2024

Thank you for the review! We really appreciate it. We think Ezra is pretty awesome too 😄

-The Smile.io Team

October 28, 2024

Amazing app

Serenity Scents NE
United Kingdom
About 11 hours using the app
Smile.io replied October 30, 2024

Thank you for the 5 star review!

Smile Team ✨

July 2, 2024

Seamless so far, fast and effective customer service. Thank you Maggie

Wild Emery
Australia
9 days using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

June 5, 2024

Perfect app and great support when you have questions!!

Saint Charles
Austria
About 3 years using the app
Smile.io replied June 7, 2024

Thanks for dropping in to leave a review! Glad you were able to get the help you needed 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

August 27, 2024

great support

CBDÍA
Spain
6 days using the app
Smile.io replied August 29, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 💖

August 26, 2024

Smooth

8 Mile Mattress and More.com
United States
About 18 hours using the app
Smile.io replied August 28, 2024

Thank you so much for taking the time to leave us this review! 💛