Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,989)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and repeat purchases, noting an increase in average order value through its loyalty program. It's easy to use, integrates seamlessly with Shopify, and supports customization across online and in-store channels. The customer support team is praised for its responsiveness and effectiveness in assisting with setup, customization, and troubleshooting.
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Absolutely a game changer for retention, re-engagement, and increasing average order value! Can not speak highly enough about their customer support - any time we've had a question, the team is knowledgeable and quick to respond. They're also highly creative - helping us think differently about the programs we're running, and how to make them even better!
Thank you very much for taking the time to leave this review! We are so glad that you're enjoying Smile. 😊
Shelby - Smile Team ✨
I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Smile. Lynn got back to me very quickly and showed me what I needed to do to embed the app in our Shopify theme. I solved the problem quickly according to her guidance. I like her professionalism.
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩
Great app with lots of features. The support team is great, we made a mistake leaving the rewards program on during migration and had to remove all the points from the old customer orders. In just a few minutes they sent a csv file to zero everyone out. Excellent support!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Lynn - Smile Team✨
Service numéro #1, ils répondent vite aux questions! J'adore
Merci beaucoup d'avoir pris le temps de laisser cet avis ! Nous vous en sommes très reconnaissants 💖
N'hésitez pas à nous contacter si vous avez des questions.
Équipe Smile ✨
Great customer support. The app is working great!
Thank you for your review - we really appreciate you taking the time to leave it!
As a small business owner at Stellarance, we have found Smile.io to be a fantastic tool for building customer loyalty and engagement. The support team was incredibly responsive and helped us set up the mobile widget seamlessly, making it easy for our customers to access rewards on any device. This app has been invaluable in enhancing our customer experience and encouraging repeat purchases. Highly recommended!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Muy contento con la aplicacion. Cumple su cometido y es facil de usar
Muchas gracias por tomarte el tiempo de dejarnos esta reseña 💖
Si necesitas ayuda, no dudes en contactarnos 😊
- Smile Team ✨
Angie was very helpful in resolving the issue.
Thank you for taking the time to leave us this 5-star review! We're so glad that we could help ☺️
- Smile Team ✨
To be honest and transparent, this app exceeded our expectations! It did everything we needed and more. While it can get a bit pricey, I believe that's a subjective consideration. The staff is fantastic—always helpful, and Lisa is an absolute gem to work with.
Thank you so much for taking the time to leave this stellar review and for all your kind words 💖 I'm so glad to hear Smile is exceeding your expectations 🤩 It was a pleasure assisting you!
Lisa - Smile Team✨
Love this platform....super functional and love the VIP Tiers.
Great Customer service too!
We smiled reading this review! Thank you so much :)))