Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,425)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

January 25, 2017

Great app. Love it. Very user friendly.

Bebug
New Zealand
5 months using the app
September 29, 2023

Lynn has been super helpful, she solved every issue we had with speedy responses, could not be any happier with her amazing service, the app itself is very straightforward and has all the functionalities that we require to give back to our loyal customers!

House Of Pods
United Kingdom
5 months using the app
Smile.io replied October 2, 2023

Thank you so much for taking the time to leave this review & for all your kind words 🤩 It was a pleasure chatting with you! 💛

Lynn - Smile Team ✨

May 10, 2016

Great so far. Installed easily with no coding.

Klm Cosmetics
United States
5 months using the app
December 1, 2022

Great app, great support - within a few mins (usually) they're available to help out with helpful videos and explainers.

Sip Champagnes
United Kingdom
5 months using the app
Smile.io replied December 1, 2022

Thanks so much for leaving a review. It was great chatting with you today! We're so glad you're enjoying Smile. Don't hesitate to reach out if you need anything else 💛 Nicole

August 29, 2016

I would definitely recommend Sweet Tooth to any business that may be considering using a Rewards Program. It's very user friendly and the Free Plan option is a great way to see if Sweet Tooth is good for you :)

Northern Dreams Arts Gifts
Canada
5 months using the app
June 7, 2016

Easy to start up! Can't wait to see how it works in the long run.

Reasonably Sweet Caramel Company
United States
5 months using the app
April 7, 2023

Smile has been pretty seamless to set up and when I experienced a little issue, the customer service was outstanding. Joana went out of her way to step me through a solution and then fixed another problem on my site without me needing to log a separate case with Shopify or my Theme developer. I'm early into my journey using Smile but, so far, I'm really impressed by its service. Happy to recommend Smile!

Little Change Creators
Australia
5 months using the app
Smile.io replied April 7, 2023

Thank you so much for taking the time to leave us a review - it's much appreciated! 🤩

-Joana & Smile

July 7, 2014

Real easy to setup and manage. Love that I now have a reputable rewards program hooked up. I also like the ability to give a customer facing name to my "sweet" points.

Brasilazy Canada
Canada
5 months using the app
July 13, 2016

For a loyalty program as sweet as this one you can't beat their entry level price of Free.99, Love this app and looking forward to hearing what our customers think of our new rewards program.

Pressstartstore
United States
5 months using the app
March 11, 2018

Wish I had found this earlier! Get this app. It's really worth it and much needed.
Would definitely recommend!

The Cuteness Shop
Brazil
5 months using the app