Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,623)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

January 18, 2017

I just started using this app today. Easy set up. Really impressed right now.

Exquisiteplus
United States
6 months using the app
February 2, 2019

Loaded quick. launched in a few minutes. Very happy with the Shopify integration. The quick survey helped us identify the right tool to use. Would recommend

Haven Mattress
Canada
6 months using the app
Smile.io replied March 27, 2019

Thanks so much for the five-star review! We try to make the experience as user-friendly as possible so you can get to rewarding your customers ASAP! :)

September 2, 2018

Install = great decision! I am amazed how good this app is! A+++

Awaymore Ltd
Bulgaria
6 months using the app
September 7, 2018

This is the first app that I have not encountered any problems, extremely quick with set up, easy to customise. 5 star rating. Well deserved.

Revive Wear
Australia
6 months using the app
March 7, 2019

Customer support is quick and helpful. The Smile app is easy to set up and their knowledge base is an excellent source of information. The customization and branding options are amazing.

Clozet Queenz
United States
6 months using the app
Smile.io replied March 26, 2019

We work hard to equip our merchants with the best resources possible. The five-star review is really appreciated! Thank you!

July 28, 2023

Extremely helpful and positive interaction. Lisa provided answers to all of my questions in a manner that was both clear and concise while being extremely fun and positive. Highly recommended!

O.R.G Skincare
United States
6 months using the app
Smile.io replied July 31, 2023

Thank you so much for taking the time to leave this review & for all your kind words! 🤩 It was a pleasure chatting with you 💛

Lisa - Smile Team ✨

March 22, 2017

Love, it! Simple and easy to use and gets the job done!

Mediterranean Charm
United States
6 months using the app
August 11, 2021

The app is a huge upgrade from the previous loyalty program we've used for over 6 years and their support has been fantastic for helping with any questions. Happy with the switch to Smile.

Once Upon a Tee
United States
6 months using the app
Smile.io replied August 12, 2021

Thanks so much for the endorsement. It's great to hear that you've found the switch to be a worthwhile upgrade for your business. Have a fabulous day!

May 9, 2016

Sweet tooth is an excellent way to offer rewards to customers and build a loyalty program. I'll certainly use on future stores and recommend to others.

Prosperityguy
United States
6 months using the app
Edited February 1, 2022

I uninstalled smile.io and then I RE-installed smile.io and they were insanely helpful with the re-integration. Major THANKYOU to Maria at customer support!

Wisdom Supply Co.
United States
6 months using the app
Smile.io replied January 17, 2022

Thanks so much for the kind words about our team and app 🤩

We aim to make things as intuitive as possible, and our all-star support team is here for anything else you may need assistance with!