Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,641)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

October 10, 2016

Amazing rewards program, very easy to use. Great way to increase social shares for coupons!

www.bohotique.co

Bohotique Co
United States
7 months using the app
May 13, 2022

Great customer service so far. I just started using this app and I haven't made my rewards program available yet so I can't comment on how that will work but I contacted the customer service chat with some questions and they helped me very quickly and efficiently. Happy so far and looking forward to starting my rewards program for my shop with this app.

Vegana Marketplace
United Kingdom
7 months using the app
Smile.io replied May 13, 2022

It was a pleasure chatting with you today! I am glad we were able to help you out :) I hope you enjoy using Smile in your shop! Thank you so much for taking the time to leave a review. - Nicole

February 18, 2021

I used this app to install a reward system on my website. Instalation and set up was super easy and not difficult at all. I loved how I'm able to customize the rewards how I like them to be.

Wolf Pack Boutique
United States
7 months using the app
Smile.io replied February 18, 2021

Thanks so much for the 5-star review 🌟So glad to hear how simple and straightforward Smile has been for you!

Edited May 9, 2019

Awesome app, user friendly and it's so creative. I barely did any work to install it, they would create your reward program for you. I hope it increase my sales.

Sheratique
Saudi Arabia
7 months using the app
Smile.io replied May 9, 2019

Thank you for the five star review! We work hard to make our app easy to use for all merchants. :)

July 22, 2021

Amazing app and customer service, gives you everything that you need, a little expansive but worth it

Bokjeh
United States
7 months using the app
Smile.io replied July 22, 2021

Hello Ghadeer! 🙏 Thanks for your feedback! I'm glad Maria was able to offer all the help you needed! We really love your hand-drawn designs 🤩

Edited August 4, 2016

we love rewarding our customers.thank you Sweet Tooth!

Myyogalove
Türkiye
7 months using the app
April 14, 2023

Amazing app! Amazing help and support from Jade! Absolutely great. thank you. Cannot recommend these guys enough.

Sellier
United Kingdom
7 months using the app
Smile.io replied April 14, 2023

Thank you so much for your kind words , we are happy to hear that you are enjoying Smile❤️ - Jade & The Smile Team <3

October 1, 2020

Moved over from Loyalty Lion mainly for price, but have found better and easier functionality as well as great customer service. Maggie helped me with integrations and was fast and efficient. Thumbs up

SASKIA
United States
7 months using the app
Smile.io replied October 5, 2020

Thank you so much for this amazing review! We are so glad to hear that you're finding our app easier to use, and that our support team was able to help 💖

Edited April 13, 2023

Excellent & helpful as always- quick and easy responses! Lisa has helped us a few times and is always super friendly and helpful!

TOVAA
United States
7 months using the app
Smile.io replied February 16, 2023

Thank you so much for this lovely review! It was a pleasure chatting with you and I'm so glad that I was able to help with all your questions today 💪✨

- Lisa & the Smile Team 💛

June 14, 2023

Amazing customer support and easy to use admin. Lisa was a big help in guiding me through how to roll-out Referrals prior to Rewards. Panel options are there to do this gracefully!

Gratsi
United States
7 months using the app
Smile.io replied June 14, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨