Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

May 4, 2020

An AMAZING Experience so far and highly recommended to anywho who wants to gamify the way customers engage with their brand.

A+FAM
United States
3 months using the app
Smile.io replied May 5, 2020

Thank you so much for your 5-star rating! We work hard to provide a seamless experience for you and your customers - this is really great to hear! 😊

April 6, 2022

Super solid and really simple....Do I just need to add more words in order to be able to send my review? Not sure how I feel about that, it's a little annoying - so like 3 stars for the review platform.

Keto Brainz
United States
3 months using the app
Smile.io replied April 7, 2022

Thank you so much for the review! We really appreciate it! 😄

October 25, 2016

What can i say it just works, Free programme a winner as they help you not being out of pocket before you have build a starter base.

Savanna Trends
South Africa
3 months using the app
July 17, 2016

Awesome app, this has really helped me organize and sustain my business as a very legitimate and reputable clothing store , as shown by having a loyalty rewards program! Lol love it

Badnewsco
United States
3 months using the app
February 11, 2021

The one-on-one office hours with Christian was the turning point to be able to use the application correctly. thanks!

Las Delicias Patisserie
United States
3 months using the app
Smile.io replied February 11, 2021

Thanks for sharing your kind review :) - I really enjoyed learning more about your business and its tasty treats, while helping get those email campaigns set up.

I look forward to chatting again in the future.
- Christian

March 8, 2022

Just set up the app, and contacted support and they were so quick to help. I was able to get my setup all completed, achieved what I was trying to do, and now looking forward to seeing the software work.

Finnigan's Play Pen
United Kingdom
3 months using the app
Smile.io replied March 10, 2022

Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)

June 27, 2018

Had a great experience with Maggie who very efficiently helped me solve an issue. The customer service and the simplicity of the application really makes it a pleasant experience

Photolite
Australia
3 months using the app
Edited September 14, 2021

Amazing customer service. I had an issue with the button position. It took me 30 seconds to fix it. Thanks a lot!

LED Solutions
United States
3 months using the app
Smile.io replied September 14, 2021

Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)

November 25, 2020

It's the first time I am using this app. it seems interesting. I hope this app brings business and more Traffic

Silky Road Bazaar
Canada
3 months using the app
Smile.io replied November 30, 2020

Thanks for the 5-star review 🌟We built Smile to help grow eCommerce businesses like yours by increasing those repeat customers. Let us know if you need any help getting started! We're always here for you at help@smile.io

April 27, 2022

Pour l'instant nous n'utilisons que la fonction Parrainage mais sommes très satisfaits de la plateforme. Très simple à mettre en place et possibilité de cacher le pop up avec les Deep links pour alléger un peu le site. We use only the referral program for now, but are satisfied with it. Very easy to use and install, with the possibility to hide the pop up with Deep links !

Feed.
France
3 months using the app
Smile.io replied April 27, 2022

Thank you so much for leaving a review, it was great helping you today so happy to hear that you're enjoying the Deep links feature :) -Jade <3